
Goodbye to traditional payments!
Everyone can experience Tap & Go mobile payment service
Tap & Go brings our customers a convenient new experience of mobile payment and the only prepaid service with the ease of Apple Pay and Android Pay in HK^. It is a highlysecure payment service that supports both iOS and Android NFC-enabled smartphones1, and for customers using any mobile service provider! Just download and activate the Tap & Go mobile wallet app, you can use your smartphone or the Tap & Go Card to settle payments either online, or at over six million MasterCard® contactless merchant outlets worldwide. Every transaction is protected with security encryption2. Everyone can experience safe and reliable mobile payments while enjoying exclusive merchant offers!


Key features
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Tap as you Go Tap around the city and the world No more hassles. Tap & Go lets you tap to pay anytime Just tap to pay at restaurants, cinemas and retail outlets accepting MasterCard® contactless with Tap & Go. |
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Tap as you Share Tap & Go PayBuddy feature makes money transfers easier and quicker Tap & Go supports instant money transfer via your mobile wallet app. Transfers can also be done by just a tap among two NFC smartphones. It also provides customers with a Remote Transfer feature. Just by inputting or selecting the mobile phone number, money can be transferred immediately without meeting each other. Distance and time are no longer with limitations! |
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Experience a safer and easier online shopping trip Tap & Go Shop for favorite online items easily with just one click Prepaid methodology is adopted by Tap & Go, which allows you to have full control of the account’s value. Transaction notifications and PIN protection mean even more security for online shopping! |
Top Security
Tap & Go makes use of advance technology to provide a secure payment service.
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Blank Name: customer name not stored in the Tap & Go SIM. |
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PIN: customer can enable PIN protection for maximum security. |
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Online Payment Switch: customer can turn off online payment at mobile wallet anytime. |
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Real Time Notification: customer will receive notification for every transaction. |

Please visit tapngo.com.hk to learn more > |
Terms and conditions apply.

- Tap & Go Payment Service (“Tap & Go”) is a prepaid mobile MasterCard® product that enable customers to settle payment at more than 4 million merchant outlets worldwide or online via MasterCard® contactless technology embedded in a SIM or Tap & Go Card.
- Tap & Go Payment Service is subject to the relevant Terms and Conditions. For details, please visit Tap & Go website at www.tapngo.com.hk (Stored Value Facilities Licence Number: SVF0002).
^ Compares to other commercially launched prepaid payment services available to customers in Hong Kong as of 12 January 2017. - Customers who are currently using Octopus Mobile Payment or Bank’s Credit Card Mobile Payment may need to switch SIM and take the following actions: For Octopus Mobile Payment customers, they can get the refund of their remaining Octopus balances via MTR stations. For Bank’s Credit Card Mobile Payment, customers can reactivate the Mobile Payment Service via bank’s mobile app. For details, please refer to Octopus or Banks’ web sites.
- The following SIM or services are not eligible to Tap & Go Mobile Payment Service : Secondary SIM of “Multi Device Plan”, one2free 2G, Prepaid SIM, Just One Card, Multi-SIM, China-HK One Card 2 Number.
- CSL Mobile Limited is the provider of SIM Cards that may support certain Near Field Communication (NFC) services (“NFC SIM Cards”).
- Near Field Communication services (“NFC Services”), include but are not limited to NFC mobile payment services provided by third party service providers such as financial institutions, Octopus Cards Limited, HKT Payment Limited or any of our Affiliates (“Service Providers”). The NFC Services are provided by the Service Providers directly.
- Where you have applied for the NFC Services service provided by a Service Provider, we will provide you with a NFC SIM Card and you agree to use the NFC SIM Card subject to the terms and conditions of the Mobile Service Agreement and these Special Terms and Conditions.
- You understand and agree that:
- You will be solely responsible for the compliance and performance of any agreements made between you and the Service Providers and any other rules, regulations, procedures and requirements of the Service Providers in relation to the NFC Services. For Tap & Go function, please visit www.tapngo.com.hk for Terms and Conditions, for Octopus function, please visit www.octopus.com.hk/sim-en for Terms and Conditions, Dos and Don’ts prepared by Octopus Cards Limited;
- You will use a compatible device as specified by the Service Providers at all times;
- You will follow all security precautions and guidelines in relation to the NFC Services and/or any relevant NFC payment arrangement issued by the relevant Service Providers and any other regulatory authorities from time to time;
- You will be solely responsible for the use or any unauthorized use of the NFC Services;
- You will bear all fees, charges and expenses which may be imposed by the Service Providers in relation to the NFC Services; and
- You will provide the Service Providers with the mobile number assigned to the NFC SIM Card, and immediately report to the Service Providers of any loss or replacement of the NFC SIM Card, change of the mobile number assigned to the NFC SIM Card or any unauthorized use of the NFC Services.
- In order to facilitate the registration, activation, and use and support the various functions of the NFC mobile payment service, you expressly acknowledge, agree and authorize us to disclose or transfer the information specified below to the relevant Service Providers or their respective officers, contractors, agents or representatives in order for the relevant Service Providers to provide their NFC mobile payment services:
- information to confirm that you are using an NFC SIM Card; and
- information about the current status of your mobile service account, including but not limited to:
- activation, suspension, termination and resumption of the Mobile Service of the mobile number assigned to the NFC SIM Card;
- reported loss of the NFC SIM Card or of a device with the NFC SIM Card installed, or replacement of the NFC SIM Card; and
- new mobile number in the event of any change of the mobile number assigned to the NFC SIM Card.
- You acknowledge and agree that the arrangement in this Mobile Service Agreement in relation to disclosure of your information as specified above will cease immediately if your Mobile Service is terminated for any reason.
- You will pay to us a reasonable fee for activation of the NFC Services in the NFC SIM Card and all SMS, Mobile Data or other charges (local or roaming) (if any) incurred as a result of any usage of the NFC Services or the Service Providers activating, suspending, terminating or resuming the NFC Services by sending SMS, which may or may not be shown or displayed on your device, or by other means.
- We do not guarantee the quality of the NFC Services and any other goods and services provided by the Service Providers. Any disputes or complaints in connection with the NFC Services and such other goods and services must be directed to the Service Providers. We will not be liable for any matters arising from or in connection with the NFC Services and such other goods and services and/or any loss and expense incurred or suffered by you or any other persons due to any improper or unauthorized use of the NFC Services or any loss of the NFC SIM Card, any failure to follow the security precautions and guidelines issued in relation to the NFC Services or use of mobile devices that are not compatible with the NFC Services. We exclude all loss, damage, cost, expense, liability and penalty arising out of the NFC Services and such other goods and services.
- In the event of termination of Mobile Service with us, you shall contact the Service Providers directly to arrange for cancellation of NFC mobile payment service on the NFC SIM Card and to arrange for refund of any remaining value in the NFC SIM Card (if any) in accordance with the terms and conditions of the Service Providers.
Tap & Go Payment Service is subject to the Terms and Conditions published by HKT Payment Limited, please visit www.tapngo.com.hk for details
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