Activate 1O1O Direct Carrier Billing service

To have mobile purchases charged to monthly 1O1O bills when buying items from
App Store, Apple Music, iTunes or iCloud and Google Play.

Summer Spending Rebate

1O1O customers using 1O1O Direct Carrier Billing service* to make
an App Store or Google Play purchase for the first time between June 1 and July 31, 2021
will get a rebate against spend of up to HK$50 in two phases, each amounting to up to HK$25.

*The rebate is applicable only to customers who made no purchase via 1O1O Direct Carrier Billing before May 31, 2021.

Service benefits

Safety

Be safe and secure making Google Play purchases without a credit card

Convenient

So quick and easy!
All done in a few steps

Clear record

All such purchase records will be displayed clearly in your monthly bill

Item rewards

You can earn Clubpoints every time you make a purchase, so spend more to earn more!

How to activate

HK$50 1O1O Direct Carrier Billing summer spending rebate Terms & Conditions:
1. The HK$50 summer spending rebate (“The promotion”) offers a maximum of two months’ rebate. Maximum rebate per month is HK$25.
2. The rebate is applicable only to customers who made no App Store or Google Play Store purchase via 1O1O Direct Carrier Billing before May 31, 2021. The rebate is applicable only to personal plan customers, but not for those subscribing to personal service plans in a corporate subscription context.
3. Customer must register before July 31, 2021 to qualify for the offer.
4. The promotion period runs from June 1, 2021 to July 31, 2021 and is separated into two phases. The maximum rebate per phase is HK$25. Details as below:
Phase Date Maximum rebate
1 June 1 to 30, 2021 HK$25
2 July 1 to 31, 2021 HK$25
5. The promotion is not applicable to customers who had utilized the 5G Android Privilege connection offer between May 1, 2020 and March 31, 2021.
6. The rebate will be credited to a customer’s billing account within 90 days after The Promotion ends.
7. For Multi-User Service Plan customers: Each number meeting the above-mentioned conditions can entitle to The Promotion.
8. CSL Mobile Limited reserves the rights to amend the Terms & Conditions governing the offer without notice.
 
1O1O Direct Carrier Billing Terms & Conditions:
Terms and conditions apply to make purchase in App Store, Apple Music, iTunes and iCloud:
1. Direct Carrier Billing Services is a Value Added Service for designated personal customers of 1O1O service plans (Except Tertiary Student U-Plan and pre-paid card) (“Service”).
2. The Service is only available with compatible devices.
3. All App Store, Apple Music, iTunes and iCloud purchases are made at Apple Prevailing App Store, Apple Music, iTunes and iCloud. Terms & Conditions apply.
4. The Service can be used to settle payment for purchases made at App Store, Apple Music, iTunes and iCloud (“Purchases”). Purchase amounts will be charged to your 1O1O monthly bill.
5. The Service is subject to a monthly limit in any calendar month for each service plan(which is to be shared by all Direct Carrier Billing Services ) as below:
(Effective until 31st May, 2021):
Duration subscribed to 1O1O service plan Customers with service fee payment by Autopay Customers with service fee payment not by Autopay
0 - 3 months HK$500 HK$300
4 – 12 months HK$2,000 HK$500
12 months or more HK$3,000 HK$1,000

(Effective from 1st June, 2021):
Durationsubscribed to 1O1O service plan Customerswith service fee payment by Autopay Customerswith service fee payment not by Autopay
0- 3 months HK$500 HK$300
4– 12 months HK$2,000 HK$500
13 – 24 months HK$3,000 HK$1,000
25 months or above HK$4,000 HK$1,000
(up to $2,000 for selected customer*)
*1O1O would send the notification Short-Messaging-Service (“SMS”) to the qualified selected customers. Customer may apply to us for review of the limit by calling our service hotline (2888 1010). The decision of 1O1O on the spending limit is final.
6. 1O1O reserves the rights to update the spending limit regularly and without giving the customers any advance notice. The latest spending limit will be published at [link] from time to time.(Effective from 10th Feb, 2019)
7. If a customer’s purchase amount exceeds the monthly limit, Service will be suspended until next calendar month.
8. Any download of content from App Store and iTunes and use of the service will incur data charges at the prevailing rate, or mobile data consumed will be deducted from subscription plan entitlements, and charged at the prevailing rate thereafter. Standard roaming data charges apply while using the Service and App Store , iTunes, iCloud and Apple Music outside Hong Kong.
9. 1O1O is not liable to the customers for the Purchases, any refund request must follow Apple’s refund policy. For assistant, please call Hong Kong Apple Care Hotline (852) 2112 0099 or visit http://getsupport.apple.com The customer agrees to be bound by Apple’s Terms of Service.
10. Any Clubpoints earned by using the Service is subject to Terms & Conditions as dictated by Club HKT Limited, available at https://www.theclub.com.hk/tnc.
11. 1O1O reserves the right to change or terminate the service or these Terms & Conditions at any time without notice. In the event of dispute, our decision shall be final.
Terms and conditions apply to make purchase in Google Play:
1. Google Play Direct Carrier Billing (“Service”) is a Value Added Service for designated personal customers of 1O1O service plans (Except Tertiary Student U-Plan and pre-paid card).
2. The Service is only available with compatible devices.
3. All Google Play purchases are made at Google. Prevailing Google Play Terms & Conditions apply.
4. The service can be used to settle payment when purchasing apps, games, books or rental movies from Google Play. Purchase amounts will be charged to your 1O1O monthly bill.
5. The Service is subject to a monthly limit in any calendar month for each service plan(which is to be shared by all Direct Carrier Billing Services ) as below:
(Effective until 31st May, 2021):
Duration subscribed to 1O1O service plan Customers with service fee payment by Autopay Customers with service fee payment not by Autopay
0 - 3 months HK$500 HK$300
4 – 12 months HK$2,000 HK$500
12 months or more HK$3,000 HK$1,000

(Effective from 1st June, 2021):
Durationsubscribed to 1O1O service plan Customerswith service fee payment by Autopay Customerswith service fee payment not by Autopay
0- 3 months HK$500 HK$300
4– 12 months HK$2,000 HK$500
13 – 24 months HK$3,000 HK$1,000
25 months or above HK$4,000 HK$1,000
(up to $2,000 for selected customer*)
*1O1O would send the notification Short-Messaging-Service (“SMS”) to the qualified selected customers. Customer may apply to us for review of the limit by calling our service hotline (2888 1010). The decision of 1O1O on the spending limit is final.
6. If a customer’s purchase amount exceeds the monthly limit, payment cannot be settled using the service.
7. 1O1O reserves the rights to update the spending limit regularly and without giving the customers any advance notice. The latest spending limit will be published at 1O1O website from time to time.
8. Any download of content from Google Play and use of the service will incur data charges at the prevailing rate, or deducted from subscription plan entitlements, and charged at the prevailing rate thereafter. Standard roaming data charges apply while using the service and Google Play abroad.
9. Refund of purchase charges can be performed only by the developers of the app or Google. The service provided by CSL Mobile Limited (“CSL”) serves only as a method of payment. If a refund is required, the customer must contact the app developer or Google directly. Any refund request must follow Google’s refund policy (https://support.google.com/googleplay/answer/2479637#policy).
10. The customer agrees to be bound by Google’s Terms of Service. For details of the agreement, please go to: https://play.google.com/intl/en/about/play-terms.html.
11. Any Clubpoints earned by using the Service is subject to Terms & Conditions as dictated by Club HKT Limited, available at https://www.theclub.com.hk/tnc.
12. CSL reserves the right to change or terminate the service or these Terms & Conditions at any time without notice. In the event of dispute, our decision shall be final.
13. Google Play and the Google Play logo are trademarks of Google LLC.