Enquiries

 

 

 

 

1O1O provides comprehensive handset care and trade-in privileges such as a 7-day trade-in price guarantee, handset disinfection and ultimate data transfer from old to new device.

CHECK THE LATEST TRADE-IN PRICE IN JUST TWO STEPS

 

STEP 1
Please indicate the handset type you wish to trade-in

Handsets

Tablets

Smart Watches

Earphones

The preliminary trade-in price for your device is

HK${{display_tradeout_price}}*

* Trade-in price varies depending on extent of damage sustained by the device. Terms & Conditions apply.

STEP 2
Please choose the new handset type you wish to obtain

Handsets

Tablets

Smart Watches

Special trade-in price

HK${{display_standalone_shp}}^

Suggested retail price : HK${{display_standalone_srp}}

^Model and color choices depend on availability.

 

Standalone
trade-in price

(first complete steps 1 & 2)

HK${{display_standalone_shp}} - HK${{display_tradeout_price}}

= HK${{calculated_amount}}

 

Enquiries  
Visit 1O1O Center

*Trade-in Terms & Conditions:

  1. Designated brands and models of handset, tablet and smartwatch ("Designated Device") for trading-in should include a battery and must function properly.
  2. Trade-in prices vary depending on extent of damage sustained by the Designated Device.
  3. Customers trading-in a Designated Device and subscribing to a new service plan and purchasing a designated handset at the suggested retail price of HK$2,000 or more are entitled to a HK$300 rebate (depending on model being traded-in). The sum will be credited to a customer's 1O1O account at the time of the second month's bill.
  4. CSL Mobile Limited ("CSL") will not accept any Designated Device for trading-in if purchased from an unauthorized dealer, or altered in any way.
  5. Customer is responsible to ensure all personal data/photos on a Designated Device have been erased prior to trading-in. We shall not be held responsible for any loss, retrieval, restoration or transference of personal data from handset, tablet or smartwatch being traded-in.
  6. Handsets, tablets and smartwatches cannot be reclaimed once traded-in.
  7. Trade-in prices are determined at CSL’s sole discretion.
  8. CSL reserve the right to refuse any Designated Device for trading-in without reason.
  9. CSL reserve the right of final determination in the event of dispute.

^Standalone device purchase price Terms & Conditions:

  1. Each customer can buy up to two devices per transaction, but existing 1O1O customers can buy up to four units of the same model per purchase.
  2. Terms & Conditions apply. Please visit a 1O1O Center and ask staff for details.