Contact Us

1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you!

In the best interests of minimizing COVID-19 contagion among our employees and customers, we have adjusted our opening times as follows:

The following 1O1O Centers will close temporarily until further notice:

  • Airport Center (Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport)
Sales Enquiry Hotline
2988 1010

General Enquiry Hotline
2888 1010

Corporate Sales Enquiry Hotline
2304 1010
China toll-free hotline
400 120 1010

International toll-free hotline
available in 29 destinations + 800 2888 1010




We would be very grateful for your feedback on our services.