Enquiries

We understand your needs as a motorist, because we are also road users. Luxury privileges are on offer to 1O1O motorists and amount to a unique everyday road-user experience.
 
 
1O1O Motoring Support#
24-HOUR MOTORING SUPPORT HOTLINE 2816 1010
 
  • Immediate 1O1O towing assistance
  • Tyre-change and jump-start service
  • You can also choose to pay via your mobile bill∞
  • Real-time support plus helpful information such as directions to the nearest parking lot or petrol station
Emergency tow service rate
 
* Content available in Chinese only
 
KeePer PROSHOP privilege

Customer Privilege

Get KeePer PROSHOP Professional Car Care Package worth up to HK$7,060

PROMO PRICE: HK$5,000
(no subscription required)

Features

 
  • Patented product offering long-lasting protection
  • Prevents polluted water and acid rain from penetrating paint surface
  • Coating material: High molecular polymer
  • Durability: Lasts 3 months
 

Service details

  • PURE KeePer Coating
  • Superb Manual Car Wash
  • Water-repellent Glass and Window Coating
  • Brake dust removal
  • Processing time: 90 minutes to 2 hours

Actual processing time may vary according to the condition of the vehicle. Information provided by suppliers.

 

Features

KeePer’s original manual car wash technique leaves a clean and spotless car surface, while 100% Australian wool La-Mop ll cleaning gloves prevent scratches.

 

Service details

 
  • Car body and glass cleaning
  • Wheel rim cleaning
  • Vacuum cleaning interior
  • Applicable to any size of car
  • Processing time: About 30 minutes

Actual processing time may vary according to the condition of the vehicle. Information provided by suppliers.

 
 

 Call 1O1O Personal Assistant service
 Enquiries
 
1O1O Motoring Support’s (“this offer”) Terms and Conditions:
  1. All 1O1O customers can enjoy this offer.
  2. Unless otherwise specified, this offer cannot be used in conjunction with other discounts, offers, or promotions and are non-transferable or non-exchangeable for cash or other products.
  3. 1O1O is not the provider of the above product(s)/service(s) and make no representation and guarantee as to the quality of the above item you receive from the Supplier and accept no liability for any loss or matters arising from or in relation to the same.
  4. In the event of dispute, we and the participated merchants’ decision shall be final and binding.
  5. We reserve the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice.
  6. This offer cannot be utilized in conjunction with the Club Points offer as part of a handset connection service plan.
  7. Terms and conditions apply.
∞ Applicable only to personal account customers.
# The promotion period runs until further notice.
 
1O1O x KeePer PROSHOP Professional Car Care Package Terms and Conditions:
  1. This Offer is valid from now until further notice (the “Promotion Period”).
  2. KeePer PROSHOP professional car care package includes: Pure KeePer Coating (1 time) and Superb Manual Car Wash (12 times). After the standalone purchase takes effect, please call 1O1O personal assistant 171010 to make an appointment before use. The KeePer PROSHOP Professional Car Care Package is provided by Leading Edge Worldwide Limited ("KeePer PROSHOP") and the service is subject to Terms and Conditions. For the details, please refer to below KeePer PROSHOP professional car care package Terms and Conditions.
  3. Limited quantities are available while stocks last. Photos are for reference only.
  4. Unless otherwise stated, this Offer cannot be used in conjunction with any other promotional or discount offer, and are non-transferable or exchangeable for cash or other products.
  5. CSL Mobile Limited ("CSL") is not a supplier of KeePer PROSHOP Professional Car Care Packages and does not guarantee the quality of services provided by KEEPERPRO and shall not be responsible for any disputes with KEEPERPRO Professional Car Care Packages, nor will not be liable to you or anyone else for any loss caused by the product. If you have any questions about the KeePer PROSHOP professional car care kit, please call the KeePer PROSHOP service hotline at 2424 2423.
  6. The General Terms and Conditions of 1O1O apply (https://www.1010.com.hk/terms_and_conditions) to the relationship between CSL and you in respect of the designated mobile plan and the Plan.
  7. CSL reserves the right to vary or cancel this Offer and/or amend these Terms & Conditions at any time without notice.
  8. In the event of dispute, decisions made by CSL will be final and binding.
  9. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
 
KeePer PROSHOP professional car care package Terms and Conditions:
  • KeePer PROSHOP professional car care package includes: Pure KeePer Coating (1 time) and Superb Manual Car Wash (12 times).
  • After the 5G service plan  standalone purchase takes effect, customers must make an appointment at KeePer PROSHOP shop through 1O1O personal assistant 171010 on or before 30 June, 2023 to start the first car care package service use ("First Service").
  • The KeePer PROSHOP professional car care package should be used within 18 months of the first service.
  • This car care package service is for private car use only (not applicable to vans, trucks and commercial vehicles).
  • This car care package service is applicable to any shops of KeePer PROSHOP in Hong Kong, please call 1O1O personal assistant 171010 to make an appointment before use.
  • In case of any disputes, the final decision of CSL and KeePer PROSHOP shall prevail. CSL reserves the right to terminate or change this service plan, offers and these terms and conditions at any time without prior notice.