5G

Roaming Service

1O1O brings you a 5G roaming data service to provide you with high-speed data enjoyment even while overseas. Our 5G roaming service now covers 15 destinations, including mainland China and South Korea. The move represents an uplift for your data-roaming experience and will see worldwide expansion of 5G roaming coverage. 5G roaming data service is applicable to 5G local monthly service plan customers with compatible device and updated to a designated version only.

SERVICE DESCRIPTION

A true hassle free roaming experience breaks free from the roaming norm with our Data Roaming Day Pass. Manage data roaming spending at your fingertips when roam with more than 300 destinations via 1O1O App. You will always be connected wherever you may be.

Value for money

Utilize passes - 24 hours for Data Roaming Day Pass

Ultra-fast performance

Enjoy an ultra-fast 4G data-roaming experience on an international scale*

Peace of mind

No bill shocks. You confirm the charge before using data at your destination

Great Flexibility

Activate data roaming day pass by needs

Various passes to suit differing needs

Data Roaming Day Pass

  • For as little as $38/day, and round the clock, you can enjoy data roaming in more than 190 designated destinations.
  • Use data, browse the Internet, enjoy social media, search for locations and more – all without worry.

Top-up Pass

  • Stay connected throughout multiple destinations within a zone.
  • Suitable for light-use customers and those traveling to multiple destinations within a zone.

Purchased Data Roaming
Day Pass Package

 

China & Macau

14 Days

HK$198

Avg. $15/day

Applicable destinations

  • Mainland China
  • Macau^

Top Asia

5 Days

HK$188

Avg. $38/day

Applicable destinations

  • Singapore
  • Japan
  • Malaysia
  • South Korea
  • Thailand
  • Taiwan

USA & Canada

10 Days

HK$328

Avg. $33/day

Applicable destinations

  • United States
  • U.S. Virgin Islands
  • Canada
  • Puerto Rico
  • Guam

Top Europe

10 Days

HK$428

Avg. $43/day

Applicable destinations

  • Belgium
  • Portugal
  • France
  • Switzerland
  • Ireland
  • Spain
  • Liechtenstein
  • United Kingdom
  • Netherlands

TOP MULTI-DESTINATION

8 Days

HK$428

Avg. $54/day

Applicable destinations

  • Greece
  • Turkey
  • Kazakh
  • United Arab Emirates
  • South Africa

^ From June 1, 2020, registered customers can activate Data Roaming Day Pass in Macau via existing day pass which applicable to Mainland China.
For registration or inquiries, use 1O1O SIM card to call our free 24-hour international toll-free hotline on +852 2888 1010.

Download 1O1O App for pre-purchase

Download Now:

 

 

SINGLE PURCHASE AND COVERAGE

 

    Data Roaming
Day Pass1		 Premium
Data Roaming
Day Pass2		  
  MACAU $38 $58  
  Mainland China $88 $138  
APAC $88 $138  
Europe & US $138 $198  
Other Day Pass
destinations		 $178 $198  
    TOP UP PASS  
  Non Day Pass
destinations		 $100/MB/14 Days  
  Maritime /
Satellite Roaming		 $180/MB/14 Days  
 
  1. The Mobile Data roaming available for this service is 1GB per day, after which the data transmission speed will be capped at 512kbps.
  2. The Mobile Data roaming available for this service is 2GB per day, after which the data transmission speed will be capped at 512kbps.

 

MONTHLY PACKAGE

(Auto-roll as No Contract Period Package right after Commitment Period)

1O1O INTRODUCES YOU THE BRAND NEW DATA ROAMING MONTHLY PACKAGES WHICH COVER MAJOR ASIA PACIFIC, EUROPE & AMERICAS DESTINATIONS.

 

HK$29/month

24 Months COMMITMENT

Data Roaming
Day Pass@

20 DAYS

Extra Day Passes will be given every 3 months after commitment period (Valid for 12-months)

2 DAYS#

  • MACAU^

  • mainland china

  • Key asia pacific destinations

  • Key Europe & Americas destinations
    + $28/DAY

HK$39/month

24 Months COMMITMENT

Data Roaming
Day Pass@

30 DAYS

Extra Day Passes will be given every 3 months after commitment period (Valid for 12-months)

3 DAYS#

  • MACAU^

  • mainland china

  • Key asia pacific destinations

  • Key Europe & Americas destinations
    + $28/DAY

HK$49/month

24 Months COMMITMENT

Data Roaming
Day Pass@

40 DAYS

Extra Day Passes will be given every 3 months after commitment period (Valid for 12-months)

4 DAYS#

  • MACAU^

  • mainland china

  • Key asia pacific destinations

  • Key Europe & Americas destinations
    + $28/DAY

HK$69/month

24 Months COMMITMENT

Data Roaming
Day Pass@

40 DAYS

Extra Day Passes will be given every 3 months after commitment period (Valid for 12-months)

4 DAYS#

  • MACAU^

  • mainland china

  • Key asia pacific destinations

  • Key Europe & Americas destinations

 

 

# Remarks: Subjected to the service is rolled over into the No Contract Period Package and customers are using monthly payment service continually right after the Commitment Period, the validity of all remaining unused day passes accrued within the Commitment Period will be extended for one time for up to 12 months.
@ The Mobile Data roaming available for this service is 1GB per day, after which the data transmission speed will be capped at 512kbps.
^ From June 1, 2020, registered customers can activate Data Roaming Day Pass in Macau via existing day pass which applicable to Mainland China.

 

For registration or inquiries, use 1O1O SIM card to call
our free 24-hour international toll-free hotline on +852 2888 1010

User Guide

 

Pre-purchase a day
pass package
Activate
Data Roaming Day Pass
Check
Usage History
Check
Unused Day Pass
 
 

Step 1

Login 1O1O APP, then select
"Roaming" in the top left menu

Step 2

Select "Purchase Day Pass Package"

Step 3

Select destination

Step 4

Select roaming package

Step 5

Press "Confirm"
to complete your purchase

 
 
 

Step 1

[Please enable Data Roaming on your device first]
Login 1O1O APP via mobile data,
then select "Roaming" in the top left menu

Step 2

Select "Activate Day Pass"

Step 3

Press "Inactive"

Step 4

Select "Data Roaming Day Pass"

Step 5

Press "OK"
to complete your activation

 
 
 

Step 1

Login 1O1O APP, then select
"Roaming" in the top left menu

Step 2

Select "Day Pass Usage Records"

Step 3

Check your usage history

 
 
 

Step 1

Login 1O1O APP, then select
"Roaming" in the top left menu

Step 2

Select "Day Pass Usage Records"

Step 3

Select "My Day Pass"

Step 4

Check your unused Day Pass

 
 
 

FAQ

 

How do I use 5G roaming service?

How much does 5G roaming service cost?

Where can I use 5G roaming service?

How do I select the Data Roaming Day Pass when roaming?

How is a day defined for Data Roaming Day Pass Monthly Plan?

What if I contain with other Data Roaming Day Pass & Data Roaming Day Pass Monthly Plan, which plan would be used first on covered destination?

 

Download 1O1O App now to
take advantage of the all-new roaming service!

Data Roaming Day Pass Monthly Plan (Auto-roll as No Contract Period Package right after Commitment Period):
1. Data Roaming Day Pass Monthly Plan (the Service) is subject to the Special Terms and Conditions for the Data Roaming Day Pass. Please visit http://1010.com.hk/e/datapass for details;
  1. For service terms and condition related to the Commitment Period, please refer to the section of Data Roaming Day Pass Monthly Plan (Auto-roll as No Contract Period right after Commitment Period)
  2. For service terms and condition related to the Free-To-Go Period, please refer to the section of No Contract Period Data Roaming Day Pass Monthly Plan (after Commitment Period)
2. The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Day Pass service and subscribe to the Service for a commitment period of 24, 30 or 36 months ("Commitment Period").
  • Monthly fee HK$29 package includes: 20 days day passes with 24 months commitment; 25 days day passes with 30 months commitment; 30 days day passes with 36 months commitment.
  • Monthly fee HK$39 package includes: 30 days day passes with 24 months commitment; 38 days day passes with 30 months commitment; 45 days day passes with 36 months commitment.
  • Monthly fee HK$49 package includes: 40 days day passes with 24 months commitment; 50 days day passes with 30 months commitment; 60 days day passes with 36 months commitment.
  • Monthly fee HK$69 package includes: 40 days day passes with 24 months commitment; 50 days day passes with 30 months commitment; 60 days day passes with 36 months commitment.
3. If customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Day Pass Monthly Plan, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
4. The Day Passes shall only be valid within the Commitment Period unless they are otherwise extended in accordance with Clause 6 hereof.
5. Upon expiry of the Commitment Period and unless you indicate to us otherwise by calling our hotline at 28881010 [at least 30 days ] before the end of the Commitment Period,
  1. the Service will be automatically rolled over into the [No Contract Period Roaming Day Pass Monthly Plan] (the “Free-to-Go Package”) on a monthly basis in accordance with the terms and conditions of the No Contract Period Package (http://1010. com.hk/e/datapass);
  2. We will charge the customer the original monthly fee (as in the Commitment Period) or the latest prevailing monthly fee per month for the No Contract Period Package until you terminate it by giving 30-day prior notice by calling our hotline at 28881010 ; and
6. If the Service is rolled over into the No Contract Period Package in accordance with Clause 5 of, the validity of the Day Passes accrued during the Commitment Period of the Service (the “Initial Day Passes”) will be extended for one time for up to 12 months from its original expiry dates until the termination of the No Contract Period Package.
By way of example, if your Initial Day Passes are due to expire on 31 December 2022, the new expiry date of your Initial Day Passes will be (i) 31 December 2023 or (ii) the date the Free-to-Go Package is effectively terminated (whichever is earlier).
7. If customer with other Data Roaming Day Pass, the one with earlier validity end date will take priority when data roaming usage is deducted.
8. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan
9. The Service applicable to Data Roaming Day Pass (charges: HK$38- HK$178 per day). Applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
10. The Data Roaming Day Pass included in the Service will be charged extra fees (additional charge: $28 per day) once being activated in designated destinations and one Data Roaming Day Pass entitled in the Data Roaming Day Pass Monthly Plan will be deducted, applicable to
  • Roaming Zone C: Austria, Canada, Denmark, France, Germany, Gibraltar, Guam, Guernsey, Hawaii, Ireland, Italy, Jersey, Liechtenstein, Netherlands, Portugal, Puerto Rico, Rota, Saipan, Spain, State of Vatican City, Sweden, Switzerland, Tinian, United Kingdom, United States, US Virgin Islands
11. Unless otherwise specified, when you confirm the use of Data Day Pass in the above destinations, you understand and agree that we will automatically charge at $28 per day and activate the new Data Roaming Day Pass at the end of the Data Roaming Day Pass until you leave that roaming destination.
12. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, data roaming day pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https://1010.com.hk/e/datapass
13. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
14. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services.
15. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture.
16. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
17. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
     
No Contract Period Data Roaming Day Pass Monthly Plan (after Commitment Period)
1. The Service is subject to the Special Terms and Conditions for the Data Roaming Day Pass. Please visit http://1010.com.hk/e/datapass for details.
2. The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Day Pass service and subscribe to the Service for a commitment period of 24, 30 or 36 months ("Commitment Period").
3. If customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Day Pass Monthly Plan, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
4. The Service is available as a continued Free-To-Go subscription auto-roll after the Commitment Period from the designated Contracted Data Roaming Day Pass Monthly Plan.
5. The Day Passes will be credited during the first of every 3 month (according to the tariff schedule) and shall have 12 month validity from the date of provisioning.
  • Monthly fee HK$29 package will credit 2 days day passes during the first of every 3 month (according to the tariff schedule) after commitment period.
  • Monthly fee HK$39 package will credit 3 days day passes during the first of every 3 month (according to the tariff schedule) after commitment period.
  • Monthly fee HK$49 package will credit 4 days day passes during the first of every 3 month (according to the tariff schedule) after commitment period.
  • Monthly fee HK$69 package will credit 4 days day passes during the first of every 3 month (according to the tariff schedule) after commitment period.
6. Customer can terminate the No Contract Period subscription by giving at least 30 days advance notice during the No Contract Period subscription period or [at least 30 days ] before the end of the Commitment Period,
7. If customer with other Data Roaming Day Pass, the one with earlier validity end date will take priority when data roaming usage is deducted.
8. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan
9. The Service applicable to Data Roaming Day Pass (charges: HK$38- HK$178 per day). Applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
10. The Data Roaming Day Pass included in the Service will be charged extra fees (additional charge: $28 per day) once being activated in designated destinations and one Data Roaming Day Pass entitled in the Data Roaming Day Pass Monthly Plan will be deducted, applicable to
  • Roaming Zone C: Austria, Canada, Denmark, France, Germany, Gibraltar, Guam, Guernsey, Hawaii, Ireland, Italy, Jersey, Liechtenstein, Netherlands, Portugal, Puerto Rico, Rota, Saipan, Spain, State of Vatican City, Sweden, Switzerland, Tinian, United Kingdom, United States, US Virgin Islands
11. Unless otherwise specified, when you confirm the use of Data Day Pass in the above destinations, you understand and agree that we will automatically charge at $28 per day and activate the new Data Roaming Day Pass at the end of the Data Roaming Day Pass until you leave that roaming destination.
12. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, data roaming day pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
13. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
14. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services.
15. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture.
16. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
17. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
     
Data Roaming Multi Days Pass Package – Mainland China & Macau Consecutive 30 Days
1. Data Roaming Multi Days Pass Package – Mainland China & Macau Consecutive 30 Days (“Data Roaming Multi Days Pass Package”) is a set of consecutive 30-day Data Roaming Day Pass applicable to Mainland China / Macau only.
2. Data Roaming Multi Days Pass Package is available to selected 1O1O personal account customers who have activated IDD, Roaming and Data Roaming Day Pass service. It is subject to the Special Terms and Conditions for the Data Roaming Day Pass, please visit http://1010.com.hk/e/datapass for details. If customer has not registered for IDD and roaming services or has already applied for "barring of data roaming service", upon subscription to Data Roaming Multi Days Pass Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
3. Data Roaming Multi Days Pass Package applicable to Data Roaming Day Pass and applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
4. Data Roaming Multi Days Pass Package remains valid for 3 months (“Validity Period”). All remaining entitlement will be forfeited upon expiry of Validity Period and prevailing roaming rates will apply.
5. Upon customers subscribe to Data Roaming Multi Days Pass Package, CSL Mobile Limited (“CSL”) will send them a Short-Message-Service (“SMS”) to confirm the activation of Data Roaming Multi Days Pass Package.
6. If customer with Data Roaming Multi Days Pass Package and other Data Roaming Day Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
7. After the customer has used up Data Roaming Multi Days Pass Package, the subsequent charges will be charged according to the then-current rate of Data Roaming Day Pass.
8. Unless otherwise specified, Data Roaming Multi Days Pass Package cannot be used in conjunction with any other discount, offer or promotion and is neither non-transferable nor exchangeable for cash or other products/services.
9. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network services. Customer must register and activate IDD, Roaming and Data Roaming Day Pass service, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
10. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
11. Customers who terminate their mobile service accounts before expiry of Validity Period shall be deemed to have forfeited any such entitlement, and CSL shall not be responsible for any such forfeiture. CSL reserves the right to terminate or amend these offers and terms and conditions at any time without notice.
12. In case of any dispute, the decision of CSL is final.
13. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
     
Purchased Data Roaming Day Pass Package
1. Data Roaming Day Pass Promotion Package - China & Macau 14 Days is Fourteen-day Data Roaming Day Pass applicable to mainland China and Macau only. - Top Asia 5 Days is five-day Data Roaming Day Pass applicable to Singapore, Malaysia, Thailand, Japan, Taiwan and South Korea only. - Top Europe 10 Days is ten-day Data Roaming Day Pass applicable to Belgium, France, Ireland, Liechtenstein, Netherlands, Portugal, Switzerland, Spain and United Kingdom only. - Top Multi Destinations 8 Days is eight-day Data Roaming Day Pass applicable to Greece, Kazakhstan, South Africa, Turkey and U.A.E. only. - USA & Canada 10 Days is ten-day Data Roaming Day Pass applicable to USA, Canada, Guam, U.S. Virgin Islands and Puerto Rico only.
2. Data Roaming Day Pass Package is available to selected personal account 1O1O customers who have activated IDD & Roaming service and activated Data Roaming Day Pass service. It is subject to the Special Terms and Conditions for the Data Roaming Day Pass, please visit http://1010.com.hk/e/datapass for details. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Day Pass Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
3. Data Roaming Day Pass Package applicable to Data Roaming Day Pass and applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, Bit Torrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
4. China & Macau 14 Days Data Roaming Days Pass Package remains valid for 3 months (“Validity Period”). All remaining entitlement will be forfeited upon expiry of Validity Period and prevailing roaming rates will apply.
5. Upon customers subscribe to Data Roaming Day Pass Package, CSL Mobile Limited (“CSL”) will send them a Short-Message-Service (“SMS”) to confirm the activation of Data Roaming Day Pass Package and advise the customers that they could set up the roaming preference for their data roaming needs via the 1O1O service app.
6. If customer with Data Roaming Day Pass Package and other Data Roaming Day Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
7. After the customer has used up Data Roaming Day Pass Package, the subsequent charges will be charged according to the then-current rate of Data Roaming Day Pass.
8. Unless otherwise specified, Data Roaming Day Pass Package cannot be used in conjunction with any other discount, offer or promotion and is neither non-transferable nor exchangeable for cash or other products/services.
9. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network services. Customer must register and activate IDD, Roaming and Data Roaming Day Pass service, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
10. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
11. Customers who terminate their mobile service accounts before expiry of Validity Period shall be deemed to have forfeited any such entitlement, and CSL shall not be responsible for any such forfeiture. CSL reserves the right to terminate or amend these offers and terms and conditions at any time without notice.
12. In case of any dispute, the decision of CSL is final.
13. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
     
Data Roaming Day Pass
Special Terms and Conditions for the Data Roaming Day Pass (“Service”) by CSL Mobile Limited (“we/ our”)
1. The service consists of three types of data roaming services: i) Data Roaming Day Pass, ii) Premium Data Roaming Day Pass and iii) Top-up Pass.
  i) Data Roaming Day Pass which is charged from $38-$178, divides applicable destinations into Macau (Zone M), Mainland China (Zone A), Major destinations in APAC (Zone B), Major destinations in Europe & US (Zone C) and Other Day Pass destinations (Zone D), on a per SIM card, per day, per applicable day pass destination. A day means 24 hour after first data roaming usage at the applicable day pass destination. Unless otherwise specified, when you confirm the use of Data Roaming Day Pass in the roaming destinations, you understand and agree that we will automatically activate the new Data Roaming Day Pass at the end of the Data Roaming Day Pass until you leave that roaming destination. We will deduct the purchased Data Roaming Day Pass (if any) according to the region you are in or charge according to the destination. For the coverage and charges of day pass details, please visit http://1010.com.hk/e/datapass.
  ii) Premium Data Roaming Day Pass which is charged from $58-$198, divides applicable destinations into Macau (Zone M), Mainland China (Zone A), Major destinations in APAC (Zone B), Major destinations in Europe & US (Zone C) and Other Day Pass destinations (Zone D), on a per SIM card, per day, per applicable day pass destination. A day means 24 hour after first data roaming usage at the applicable day pass destination. Unless otherwise specified, when you confirm the use of Data Roaming Day Pass in the roaming destinations, you understand and agree that we will automatically activate the new Data Roaming Day Pass at the end of the Data Roaming Day Pass until you leave that roaming destination. We will deduct the purchased Data Roaming Day Pass (if any) according to the region you are in or charge according to the destination. For the coverage and charges of day pass details, please call our customer service hotline at 2888 1010.
  iii) Top-up Pass, which divides destinations not applicable to Data Roaming Day Pass into Non Day Pass destinations (Zone E) and Maritime / Satellite Roaming (Zone F), is charged on a per SIM card, per zone basis which the mobile data roaming service will be valid for 14 days after starting to use the data roaming service and customer needs to top-up and pay for additional Top-up Pass fee in order to continue the mobile data roaming service from Applicable Destinations. For the coverage and charges of Top-up Pass, please visit http://1010.com.hk/e/datapass.
2. “STD” stands for Specified Time Difference and is the time difference between Hong Kong and the Data Roaming Day Pass Applicable Roaming Destinations of the Service with reference to “Coordinated Universal Time” (UTC) standard. For those Data Roaming Day Pass Applicable Roaming Destinations that have multiple UTC, time zones and/or observe daylight saving, only one STD will apply as set out on our website. For STD, please visit www.1010.com.hk for details.
3. i) The service of Data Roaming Day Pass (charges: $38-$178 per day) applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
  ii) The service of Premium Data Roaming Day Pass (charges: $58-$198 per day) applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream) or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this service is 2GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
4. This Service is only available to selected Personal Account customers. By subscribing to the Service, you understand and agree that you may only use the Services via the Applicable Roaming Operators of the selected Applicable Roaming Destinations as set out above or as from time to time updated on our website at www.1010.com.hk.
5. You understand and agree that once you have subscribed to the Service, we will base on your preference when you use the Roaming Service at the Roaming Destinations, we will send the respective SMS to you whenever applicable.
6. If the Data Roaming Day Pass and the Top-up Pass are selected simultaneously covering the same Zones, the Data Roaming Day Pass will take priority in deduction of data roaming usage. If you use Mobile Data roaming in any Non-Applicable Data Roaming Day Pass Destinations (Zone E or Zone F) or with non-Applicable Data Roaming Day Pass Operators, you will be charged the rate as per Top-up Pass and the charging unit is charged at per MB basis.
7. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network services. Customer must register and activate IDD, Roaming and Data Roaming Day Pass service, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
8. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
9. You understand and agree that once you have subscribed to the Service, you must pay the fee upon your use of Mobile Data roaming at the Applicable Roaming Destinations or Non-Applicable Roaming Destinations. While you are roaming in an Applicable Roaming Destination, there may be situations (eg: over spilling of radio signals from a destination geographically located near the Applicable Roaming Destination) where you may be automatically switched to roam on a different destination’s network with stronger radio signal (“Other Network”).
10. The actual experience of the Service will be affected depending on where you roam and the roaming operator you roam with.
11. We reserve the right to change the Service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.
12. The Service is subject to the terms and conditions of our Mobile Service Agreement and the terms and conditions of any third party suppliers.
   
Voice & Data Roaming Day Pass Monthly Plan ("The Service") Terms and Conditions:
1. The Service is subject to the Special Terms and Conditions for the Data Roaming Day Pass. Please visit http://1010.com.hk/e/datapass for details.
2. The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Day Pass service and subscribe to the Service for a commitment period of 12, 24, 30, 34 or 36 months (“Commitment Period”).
3. The Data Roaming Day Pass included in The Service only valid within the Commitment Period. All remaining entitlement will be forfeited upon expiry of Commitment Period and prevailing roaming rates will apply.
4. If customer with other Data Roaming Day Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
5. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan.
6. The Service applicable to Data Roaming Day Pass (charges: $38-$178 per day). Applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
7. The roaming voice minutes included in the Service applicable to
‧ Roaming Zone A: Mainland China
‧ Roaming Zone B: Australia, Cambodia, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam
8. Call type included Make local call, Receiving call and Calls made to Hong Kong. Within Commitment Period, roaming voice thereafter charges are:
‧ Mainland China: $1.8/minute
‧ Taiwan: $3.8/minute
‧ Other Roaming Zone B: $6.8/minute
9. The roaming voice minutes included in the Service are only valid within the Commitment Period. All remaining entitlement will be forfeited upon expiry of Commitment Period and prevailing roaming rates will apply.
10. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, data roaming day pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
11. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
12. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services.
13. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited (“CSL”) shall not be responsible for any such forfeiture.
14. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
15. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
   
Premium Voice & Data Roaming Day Pass Monthly Plan ("the Service") Terms and Conditions:
1. The Service is subject to the Special Terms and Conditions for the Premium Data Roaming Day Pass. Please visit http://1010.com.hk/e/datapass for details.
2. The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Day Pass service and subscribe to the Service for a commitment period of 24 months ("Commitment Period"). If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Premium Voice & Data Roaming Day Pass Monthly Plan, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
3. The Premium Data Roaming Day Pass included in the Service only valid within the Commitment Period. All remaining entitlement will be forfeited upon expiry of Commitment Period and prevailing roaming rates will apply.
4. If customer with other Data Roaming Day Pass or Premium Data Roaming Day Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
5. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan.
6. The Service applicable to Premium Data Roaming Day Pass (charges: $58-$198 per day). Applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
7. The Premium Data Roaming Day Pass included in the Service will be charged extra fees (additional charge: $48 per day) once being activated in designated destinations, applicable to
  • Roaming Zone C: Austria, Canada, Denmark, France, Germany, Gibraltar, Guam, Guernsey, Hawaii, Ireland, Italy, Jersey, Liechtenstein, Netherlands, Portugal, Puerto Rico, Rota, Saipan, Spain, State of Vatican City, Sweden, Switzerland, Tinian, United Kingdom, United States, US Virgin Islands
8. Unless otherwise specified, when you confirm the use of Premium Data Day Pass in the above destinations, you understand and agree that we will automatically charge at $48 per day and activate the new Premium Data Roaming Day Pass at the end of the Premium Data Roaming Day Pass until you leave that roaming destination.
9. The roaming voice minutes included in the Service applicable to
  • Roaming Zone A: Mainland China
  • Roaming Zone B: Australia, Cambodia, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam
10. Call type included Make local call, receiving call and Calls made to Hong Kong. Within Commitment Period, roaming voice thereafter charges are:
  • Mainland China: $1.8/minute
  • Taiwan: $3.8/minute
  • Other Roaming Zone B: $6.8/minute
11. The roaming voice minutes included in the Service are only valid within the Commitment Period. All remaining entitlement will be forfeited upon expiry of Commitment Period and prevailing roaming rates will apply.
12. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, data roaming day pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit http://1010.com.hk/e/datapass
13. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
14. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services.
15. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture.
16. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
17. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
   
Data Roaming Day Pass Package – Asia 3/7/14 Days
1. Data Roaming Day Pass Package – Asia 3/7/14 Days (“Data Roaming Day Pass Packages”) is 3/7/14-day Data Roaming Day Pass applicable to Mainland China, Macau, Taiwan, Singapore, Malaysia, Thailand, Japan, South Korea, Vietnam, Australia and New Zealand.
2. Data Roaming Day Pass Packages are available to selected personal account customers who have activated IDD & Roaming service and activated Data Roaming Day Pass service. It is subject to the Special Terms and Conditions for the Data Roaming Day Pass, please visit http://1010.com.hk/e/datapass for details. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Day Pass Packages, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
3. Data Roaming Day Pass Packages applicable to Data Roaming Day Pass and applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, Bit Torrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
4. Data Roaming Day Pass Packages can only be subscribed in Hong Kong. Data Roaming Day Pass Packages remains valid for 3 months (“Validity Period”). All remaining entitlement will be forfeited upon expiry of Validity Period and prevailing roaming rates will apply.
5. Upon customers subscribe to the Data Roaming Day Pass Packages, CSL Mobile Limited (“CSL”) will send them a Short-Message-Service (“SMS”) to confirm the activation of Data Roaming Day Pass Packages.
6. If customer with Data Roaming Day Pass Packages and other Data Roaming Day Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
7. After the customer has used up the Data Roaming Day Pass Packages, the subsequent charges will be charged according to the then-current rate of Data Roaming Day Pass.
8. Unless otherwise specified, Data Roaming Day Pass Packages cannot be used in conjunction with any other discount, offer or promotion and is neither non-transferable nor exchangeable for cash or other products/services.
9. Customers who terminate their mobile service accounts before expiry of Validity Period shall be deemed to have forfeited any such entitlement, and CSL shall not be responsible for any such forfeiture. CSL reserves the right to terminate or amend these offers and terms and conditions at any time without notice.
10. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 5G service plan customers or service plan customers who are enabled to access to 5G network service. Customer must register and activate IDD, roaming service, data roaming day pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https:/1010.com.hk/e/5g_roaming_table/index.jsp .
11. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
12. In case of any dispute, the decision of CSL is final.
13. In the event of any discrepancies between Chinese and English versions, the English version shall prevail
   
Data Roaming Pass Package – Singapore, Malaysia & Thailand 3 / 7 Days
1. Data Roaming Pass Package – Singapore, Malaysia & Thailand 3 / 7 Days (“Data Roaming Pass Package”) is 3 / 7-day Data Roaming Pass applicable to Singapore, Malaysia and Thailand.
2. Data Roaming Pass Package is available to selected personal account customers who have activated IDD & Roaming service and activated Data Roaming Pass service. It is subject to the Special Terms and Conditions for the Data Roaming Pass, please visit http://1010.com.hk/e/datapass for details. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Pass Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
3. Data Roaming Pass Package applicable to Data Roaming Pass and applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, Bit Torrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
4. Data Roaming Pass Package can only be subscribed in Hong Kong. Data Roaming Pass Package is valid from the day of subscribed to 31 May 2023 inclusively (“Validity Period”). All remaining entitlement will be forfeited upon expiry of Validity Period and prevailing roaming rates will apply.
5. Upon customers subscribe to the Data Roaming Pass Package, CSL Mobile Limited (“CSL”) will send them a Short-Message-Service (“SMS”) to confirm the activation of Data Roaming Pass Package.
6. If customer with Data Roaming Pass Package and other Data Roaming Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
7. After the customer has used up the Data Roaming Pass Package, the subsequent charges will be charged according to the then-current rate of Data Roaming Pass.
8. Unless otherwise specified, Data Roaming Pass Package cannot be used in conjunction with any other discount, offer or promotion and is neither non-transferable nor exchangeable for cash or other products/services.
9. Customers who terminate their mobile service accounts before expiry of Validity Period shall be deemed to have forfeited any such entitlement, and CSL shall not be responsible for any such forfeiture. CSL reserves the right to terminate or amend these offers and terms and conditions at any time without notice.
10. Unless otherwise specified, Data Roaming Pass activation mode is default as automatic activation.
11. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 5G service plan customers or service plan customers who are enabled to access to 5G network service. Customer must register and activate IDD, roaming service, data roaming pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https:/1010.com.hk/e/5g_roaming_table/index.jsp
12. 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network.
13. In case of any dispute, the decision of CSL is final.
14. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.