+ iPhone for Life programme is offered by Citibank (Hong Kong) Limited (“Citibank”), Hang Seng Bank Limited (“Hang Seng”), The HongKong and Shanghai Banking Corporation Limited (“HSBC”), Standard Chartered Bank (Hong Kong) Limited ("SCB") and Mox Bank Limited (“Mox”). Guaranteed buy-back value is provided by 1O1O.
Designated bank <Terms and Conditions for iPhone for Life Programme> (please visit related bank website for details):
Example for reference: Customers who purchase iPhone 16 128GB (handset price is HK$6,199) and join iPhone for Life. Customers can enjoy interest-free instalment plan, and designated "Guaranteed Buy-Back Value". Detail calculations:
| iPhone 16 handset price: |
HK$6,199 |
| Instalment period: |
36 months |
| Instalment payment: |
HK$172.19 per month (1) |
| "Guaranteed Buy-Back Value": |
HK$2,066.33 (2) |
Total instalment amount for the first 24 months: HK$172.19 (1) per month x 24 months = HK$4,132.56 (approximately 67% of handset price)
• Customers can return the iPhone to a designated 1O1O Center on the 24th month to receive the "Guaranteed Buy-Back Value" with an option for upgrading to a newer iPhone model, or choose to keep the iPhone and continue the instalment payment until the 36th month (total HK$6,199).
"Guaranteed Buy-Back Value": Handset price plus prepayment - total paid instalment amount of first 24 months = HK$$6,199-HK$4,133.66 = HK$2,066.33 (1) (approximately 33% of handset price)
Remark: Above sample is for illustration only.
(1)The monthly instalment payment amount is subject to the designed credit card bank, monthly instalment payment amount and percentage are subject to the consideration of places of decimal in calculation. Example: customers purchase an iPhone 16 128GB and join 36 months instalment period, monthly instalment amount for the first 24 months is HK$172.19 (handset price HK$6,199 / 36 months = HK$172.19) and total instalment amount for the 24 months is HK$4,132.66. On the 24th month, customers can choose to return the iPhone to enjoy the "Guaranteed Buy-Back Value" of HK$2,066.33.
(2) Valued at approximately 33% of handset price.
# Promotion Valid until 31 Aug 2025. Only applicable to selected customers ("Customers") of Credit Cards issued by Citibank (Hong Kong) Limited (“Citibank”), Hang Seng Bank Limited (“Hang Seng”), The HongKong and Shanghai Banking Corporation Limited (“HSBC”), Standard Chartered Bank (Hong Kong) Limited ("SCB") and Mox Bank Limited (“Mox”). Must subscribe to a designated 5G service plan with iPhone 16 at 1O1O Center, and apply for iPhone for Life program within the specified time and pay the handset price with the designated credit card. An Administration Fee of HK$18 per month is payable in respect of all service plans. Eligible customers can enjoy approximately 67% of handset price for the first 24 months, and the 25th installment is approximately 33% of handset price (also equal to the guaranteed buy-back value). Within 25 days after the 24th monthly statement date of the designated credit card, customers can choose to return the iPhone to a designated 1O1O Center to receive the guaranteed buy-back value (also equal to the 33% of handset price) with an option for upgrading to a newer iPhone model, or choose to keep their iPhone. Monthly fee of your SIM with smart gadget bundle will be adjusted to SIM plan with the same local data entitlement at the prevailing rate upon completion of the commitment period. Please visit 1O1O’s website for service plan details and Terms & Conditions. iPhone for Life program is provided by Citibank (Hong Kong) Limited, The HongKong and Shanghai Banking Corporation Limited, Hang Seng Bank Limited, Standard Chartered Bank (Hong Kong) Limited and Mox Bank Limited.
@ Only applicable to selected customers ("Customers") of Credit Cards ("Approved Credit Cards") issued by The HongKong and Shanghai Banking Corporation Limited (and its successors and assigns), Hang Seng Bank Limited, Standard Chartered Bank (Hong Kong) Limited and Mox Bank Limited (“Mox”). Must purchase a designated iPhone 16 series handset (only applicable to iPhone 16/ 16 Plus/ 16 Pro/ 16 Pro Max, maximum 2 handsets for each customer) at 1O1O Center, and apply for iPhone for Life program within the specified time and pay the special standalone handset price with the designated Hang Seng credit card. Eligible customers can enjoy approximately 67% of special standalone handset price for the first 24 months, and the 25th installment is approximately 33% of special standalone handset price (also equal to the guaranteed buy-back value). Within 25 days after the 24th monthly statement date of the designated credit card, customers can choose to return the iPhone to a designated 1O1O Center to receive the guaranteed buy-back value (also equal to the 33% of handset price plus prepayment) with an option for upgrading to a newer iPhone model, or choose to keep their iPhone. Please visit 1O1O’s website for service plan details and Terms & Conditions. iPhone for Life program is provided by Citibank (Hong Kong) Limited, The HongKong and Shanghai Banking Corporation Limited, Hang Seng Bank Limited, Standard Chartered Bank (Hong Kong) Limited and Mox Bank Limited.
Δ Extra-low monthly payment refers to the comparison between the first 24 installments and the 24-month installment payment with a normal credit card.
* The act of returning a product must comply with the below Terms & Conditions:
Merchant Product Return Terms and Conditions:
- Customers shall have the Product Return Option provided by the CSL Mobile Limited (“CSL”/”We”) to return the Product within 25 days after the 24th month from transaction date under the Plan to receive the Buy-Back Value, subject to the conditions hereunder from the Merchant and “1O1O iPhone for Life Trade-in Service”.
- Upon successful assessment by us of the returned Product based on the Device Acceptance Criteria herein, and subject to customer’s full compliance of the Merchant Product Return Terms and Conditions, 1O1O iPhone for Life Trade-in Service” and the terms and conditions governing the Plan, we shall pay the Buy-Back Value by crediting directly to the Cardholder’s designated Hang Seng Credit Card account within 21 days counted from the day of returning the Product at our retail store.
- The returned Product shall be subject to functional diagnostics and physical assessment during Product return based on the Device Acceptance Criteria herein.
- We reserve the right to refuse to provide this Trade-in Service to you if the devices that do not comply with below.
Device Acceptance Criteria
| Eligible Grades |
Remarks |
| Turn ON/OFF |
Device able to turn on |
Device Locks
(iCloud/ Personal Accounts/ Passcode) |
Device able to log out/ remove iCloud/ any personal account/ passcode |
| Screen Glass |
Will be acceptable as long as there are no chip or cracked screen |
| Back & Side Cover |
Heavy scratches & small dents are acceptable as long as there are no cracks |
| LCD Not Working/ Dead Pixels |
Screen shows watermark, black spot, white spot when brightness is adjusted to max and on a white background, it will not be eligible for device return |
| Cracked Screen/ Cover |
Cracked/ chipped screen or cover it will not be eligible for device return |
| Buttons Functionality |
Buttons are responsive and fully functional |
| Battery Defect |
Battery % below 50% will not be acceptable |
| Fingerprint/ Face ID Defect |
Fingerprint & Face ID can be detected upon unlocking the device |
| Camera Defect |
Camera able to focus and take a photo |
| Liquid Damage |
LCD screen doesn’t show traces of watermark or sim tray's liquid indicator is not damped |
| Speaker/ Microphone Defect |
(Automated test in app) Speaker able to produce sound & Mic able to pick up the sound |
- The Product registered for iPhone for Life program must be returned in good condition and functioning properly. Trade-in prices may vary depending on the extent of damage to the returned Product.
- Service on the mobile number registered for iPhone for Life program must be active in the name of the Eligible Cardholder at the 1O1O at the time of the Product returned for trade in.
- The Product Return Option is non-transferrable and shall only be exercised by the Cardholder who signed up for iPhone for Life and purchased the Product from the us with the Eligible Card.
- In the event where the original Product is swapped by Apple Authorized Repair Centre (e.g. warranty claim) or Restart Service, document prove showing the swap shall be provided to us for exercising the Product Return Option.
- The charger and accessories are not required upon returning of the Product.
- Customers shall ensure that all personal data is transferred out and SIM card removed from the returned Product prior to exercising the Product Return Option. These shall be deemed lost and cannot be recovered once the Product is returned and we shall not be held liable for erasure of any personal data remained in the returned Product.
- The title and ownership of the Product shall be transferred to us upon the Product return and payment of the Buy-Back Value by us.
iPhone for Life Trade-in Service (this “Trade-in Service”) Terms and conditions:
- This Trade-in Service is valid from 16 September 2022 until further notice on our official website (https://www.1010.com.hk/en/iphone_for_life) (the "Promotion Period").
- To be eligible for this Trade-in Service,
- Your trade-in device must be a designated iPhone device purchased from 1O1O Center (except online store) by you under the iPhone for Life Installment Plan (the "Installment Plan") within the Promotion Period (the "Eligible Device");
- You must fully comply with our Product Return Terms and Conditions https://www.1010.com.hk/en/iphone_for_life and these terms and conditions;
- Eligible Device must meet all and the Device Acceptance Criteria and any other criteria as determined by us from time to time in its sole discretion. For details, please visit https://www.1010.com.hk/en/iphone_for_life; and
- Trade in Machine must not be altered in any way.
- You must return the Eligible Device to designated 1O1O Center within 25 days after the 24th month from transaction date of the Installment Plan.
- If your Eligible Device meets all the requirements set out in Clause (ii) above as determined by us at our absolute discretion, we will provide you a trade-in price up to 29% of the standalone handset price (apply to standalone) or 31% of the device price (apply to connection plan) of your Eligible Device prevailing at time of your purchase. The actual trade-in price will depend on the condition of your Eligible Device as determined by us in our absolute discretion. We reserve the right to refuse to provide this Trade-in Service to you if the devices that do not comply with.
- Before you return your Eligible Device, you are responsible to ensure all data of your Eligible Device have been permanently erased. We will not be responsible for any loss, retrieval, restoration or transference of personal data from Eligible Device being traded in.
- Once your Eligible Device is traded in, it cannot be reclaimed.
- The Installment Plan is provided to you by We are not the supplier of the Installment Plan, and make no representation or guarantee as to the quality of the Installment Plan and any other goods and services provided by Citibank (Hong Kong) Limited, The HongKong and Shanghai Banking Corporation Limited, Hang Seng Bank Limited, Standard Chartered Bank (Hong Kong) Limited and Mox Bank Limited ("Mox"). In case of any enquiry or dispute about the Installment Plan, please contact related bank.
- You will be responsible for any and all remaining payments under the Installment Plan.
- The General Terms and Conditions of 1O1O apply (https://www.1010.com.hk/terms_and_conditions) to the relationship between 1O1O and you in respect of this Trade-in Service.
- We reserve the right to change or terminate this Trade-in Service, or its terms and conditions at any time without prior notice. In the event of dispute, our decision shall be final.
- In the event of inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
- The iPhone for Life trade-in service is only applicable to designated stores. For designated stores, please refer to the following website https://www.1010.com.hk/en/contactus , the company reserves the right to change the list of stores at any time without prior notice.
To borrow or not to borrow? Borrow only if you can repay!
Each eligible customer can only enjoy the above offers once during the promotion period.
