
Visual Voicemail Service
Manage voicemail with greater flexibility
Messages can be synchronized with your mobile phone via iPhone voicemail. No need to listen to voice messages sequentially. Caller names and numbers will be shown on your handset, so you can view, listen, replay or delete as required.

Service Features

Skip voice call flow, making it faster to select voicemail to listen, replay or delete

Display caller names or phone numbers

Auto synchronization of voicemail, so you are not limited by voice mailbox storage capacity
Fees & How to subscribe
How to use
Set Up 

New message alert & listen to message

Save message 

Delete single message

Save contact

Change greeting

Change VM password

>> Set Up <<
(Compatible with iOS Version 8.0 or above)
(Compatible with iOS Version 8.0 or above)







1. Open the dialer as usual.
2. Click ¡§Voicemail¡¨ at the bottom.
2. Click ¡§Voicemail¡¨ at the bottom.
FAQ
When I delete a message on my device, will it be deleted from the voicemail system? | Answer |
Answer¡GYes.
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When I delete a message from the voicemail system call flow, will it be deleted from my device? | Answer |
Answer¡GNo.
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When a message has expired and deleted from the voicemail system, will it be deleted from my device? | Answer |
Answer¡GNo.
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Can I continue to use visual voicemail, if connected to Wi-Fi? | Answer |
Answer¡GYes. However, the visual voicemail app uses mobile data to connect to the voicemail system.
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Can I continue to use visual voicemail, if I have no data roaming but connect to Wi-Fi? | Answer |
Answer¡GNo. The visual voicemail app can only be used when mobile data service is available.
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Can I continue to use visual voicemail, If I¡¦m roaming and have inserted a prepaid local data SIM? | Answer |
Answer¡GNo. Visual voicemail uses your regular SIM card for identity purposes. Once the SIM card is removed from the phone, it cannot connect to the voicemail system to retrieve messages from your mailbox.
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Will I lose stored messages after inserting a second SIM in my phone? And can I access them after re-inserting the initial SIM? | Answer |
Answer¡GiPhone will remove all previously-stored messages immediately you switch to another SIM card. After inserting your initial SIM card, you will only be able to retrieve messages still available in the voicemail system.
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Can I turn off visual voicemail temporarily, so I do not consume my roaming data entitlement? | Answer |
Answer¡GNo. Visual voicemail cannot be turned off when being used on device.
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I¡¦m roaming, so can visual voicemail be activated after I insert the SIM card? | Answer |
Answer¡GNo. Visual voicemail can only be activated while in Hong Kong.
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Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details.
Terms & Conditions: | |
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