1O1O China-HK-Macau 5G Prestige Service
1O1O China-HK-Macau Service Plan allows you to enjoy 1O1O quality network and
roaming services in Mainland China, Hong Kong and Macau.
1O1O China-HK-Macau Prestige Service
| Commitment period | 24 / 36 months | ||||||
| Monthly fee (SIM connection) (1) |
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| Local mobile and roaming mobile data usage(1) (For sharing in Hong Kong, Mainland China & Macau) |
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| Local data(1) |
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| Thereafter charges for local mobile and roaming mobile data(2) |
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| Local voice call minutes(3) | Unlimited | ||||||
| Roaming voice minutes (Min)(4) |
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| Thereafter charges for Roaming voice minutes (Min)(5) | Make calls from China/ Macau to China/ Hong Kong/ Macau $0.5/ min |
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| IDD(6) | Make calls from Hong Kong to China and Macau $0.25/ min |
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| ClubPoints(7) | 2,000 | ||||||
| Local Intra-network SMS(8) | 500 | ||||||
| Local Intra-network MMS(9) | 200 | ||||||
1O1O privileges
171010 personal assistant
Norton Mobile Securityα
1O1O Home Contents and Emergency Assistance Protection
(arranged by HKT Care)Ω
Complimentary value-added service
86-Easy
Mainland mobile number enables
you to receive and send SMS to
register any services in China easily^
Waived WeChat local data@
Wi-Fi version of KingKing voice roaming service
Connected to Wi-Fi provides unlimited roaming voice calls to Hong Kong△
Forghetti Password Management Service∞
SafetyNet©
(12 months Complimentary service)
2 Months MOOV 24 bit Music Service~
Viu Premium Service&
2-months Restart 3.0 Handset Switch Service=
Get Google One 100GB cloud storage until 15 Nov 2024
Keep your memories and files safe+
Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details
or
Terms & Conditions: 
| This service plan uses 5G spectrum, which is only available for designated locations with the use of compatible devices. Actual speeds customers experience will be less than the specifications and will be affected by the device used, location, network conditions and other extraneous factors. In areas outside of our 5G coverage, you will be provided with a 3G and/or 4G Mobile Service. | |
| You are required to subscribe to this Service Plan for a Commitment Period of 24/36 months. You are required to pay a MTR/Tunnels/Mobile License/ Administration Fee of $18 per month. | |
| 1O1O China-HK-Macau Service Plan Terms and Conditions: | |
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| Δ | KingKing: Wi-Fi version of KingKing is a VoIP service based on Wi-Fi connectivity for use in Hong Kong or while you are abroad, so that you can (i) make voice calls to any Hong Kong phone number, (ii) receive voice calls, or (iii) send SMS messages. Any KingKing users shall pay for the Wi-Fi connectivity service, SMS, IDD and/or international roaming charges for calls to non-Hong Kong phone numbers (if applicable). KingKing is only available to selected service plans and compatible only with certain handsets. For details, please visit https://www.1010.com.hk/en/kingking . |
| ^ | "86-Easy" value added service: You are required to complete the registration of the "86-Easy" value-added service this Service via the 1O1O mobile app Mobile App. When you subscribe to this Service, you will be randomly allocated a China mobile number PRC Mobile Number. This PRC Mobile Number cannot be ported-out to other mobile operator. You can receive Short-Message-Services SMS via your designated PRC Mobile Number and send SMS to the applicable service provider(s) in mainland China and mobile numbers provided by the mobile service providers in mainland China on the Mobile App. The applicable service provider(s) in mainland China may be subject to change from time to time. Please call our customer service hotline at 28881010 for details. You are required to subscribe this Service by paying the relevant Charges for the designated Commitment Period (if applicable). If you choose to terminate this Service before the expiry of the Commitment Period, you will be required to pay an early termination charge equivalent to the sum of the monthly fees of this Service for the remaining months of your Commitment Period. This Service can only be used via your Mobile App. Maximum storage of SMS in Mobile App Inbox is 200. Basic Sent SMS Monthly Quota is 10, monthly cycle will be reset by 1st day of each month. No more SMS can be sent out once quota has been fully used or SMS Storage is full. You are responsible for deleting and backing-up your SMS in Inbox anytime. We are not liable for any loss or irretrievable SMS. When this Service is terminated, the assigned China PRC Mobile Number will be regarded as surrendered by you with immediate effect. Moreover, you will not be able to view or retrieve any SMS from the Mobile App. CSL Mobile Limited reserves the right to revise these Terms and Conditions without prior notice. In case of dispute, the decision of CSL Mobile Limited shall be final and binding.Visit http://www.1010.com.hk/jsp/our_services/86/86_easy_tch.htm for service details and terms & conditions. |
| α | Norton Mobile Security Service: Only certain devices support the Service. You should check the compatibility of your device before using the Service. Local Mobile Data and roaming Mobile Data charges apply when you download the mobile app. For details on roaming charges, please refer to www.1010.com.hk. The Service is for your personal use only and you must not reproduce, copy, duplicate, sell, resell, rent or trade the Service or the content (or any part thereof). All content of the Service are provided by third parties, and CSL Mobile Limited (“CSL”/”We”) are not responsible or liable for the quality, nature, accuracy and usefulness of the content. You shall not use the Service to carry out or allow any copyright or other intellectual property infringement and/or for any illegal and/or improper purposes. We make no warranty that: the Service will meet your requirements; the Service will be uninterrupted, timely, secure or error-free; the results or information that may be obtained from the use of the Service will be accurate or reliable; or the quality of any services, information or other material obtained by you through the Services will meet your expectation. You expressly understand and agree that your use of the Service is at your sole risk, and the Service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of the Service (or any part there of). This Service is provided by Symantec Asia Pacific Pte Ltd. CSL Mobile Limited (“CSL”) does not exercise any control over Norton Mobile Security content and disclaims all liability and warranties for Norton Mobile Security ervice and its content. We reserve the right to change or terminate the Service or these terms and conditions at any time without prior notice. In the event if any dispute, our decision shall be final. Visit https://www.1010.com.hk/jsp/our_services/network_protect/mobile_protect_eng.htm for service details and terms & conditions. |
| © | By using SafetyNet ("the Service"), you understand and agree to these terms and conditions. The Service is only applicable to customers who subscribed designated mobile service plans. The Service is supported by designated mobile devices and designated operating systems. Please check to ensure compatibility of the Service with your mobile device. You can terminate the Service by giving us at least 30 days' prior notice by calling our customer hotline 28881010. We reserve the right to modify or cancel the Service (or any part thereof) and/or any features of the Service at any time without prior notice. You agree that we will not be liable to you or any third party for any modification or cessation of the Service and/or its features. We make no warranty that: the Service will meet your requirements; the Service will be uninterrupted, timely, secure or error-free; the results or information that may be obtained from the use of the Service will be accurate or reliable; or the quality of any services, information or other material obtained by you through the Service will meet your expectation. You expressly understand and agree that your use of the Service is at your sole risk, and the Service is provided on an "AS-IS" and "AS AVAILABLE" basis and we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of the Service (or any part thereof). As a part of the Service feature, we may send you SMS notifications including options for any applicable anti-virus solutions. The Service is also subject to the terms and conditions of the Mobile Service Agreement and the terms and conditions of any third party suppliers as may be amended from time to time. |
| @ | The local Mobile Data usage included in the Service can be used for browsing, downloading and uploading activities within the App only. Mobile Data charges will apply when you incur any other Mobile Data usage, including but not limited to downloading the App, using location based features, accessing or downloading content from and/or redirection to any other websites or applications (e.g. Facebook, Tencent Weibo, LinkedIn, YouTube, Flickr, Google map, games, etc.). |
| Ω | “Home Contents and Emergency Assistance Protection” (The “Protection Plan’”) Terms and conditions applied, for details please visit https://1010.com.hk/en/tnc/home_insurance. The Protection Plan is underwritten by MSIG General Insurance (Hong Kong) Limited (“MSIG”), distributed and arranged by HKT Care. HKT Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA is an appointed licensed insurance agent for MSIG (Licensed Insurance Agency License No.: FA2427) and HKTIA is distributing and arranging insurance products of MSIG. |
| + | “Google One” Terms & Conditions: The complimentary Google One 100GB cloud storage will be valid from now to 15 November 2024. Must subscribe to a designated 5G service plan and agree to a minimum 24 months commitment period. Terms and Conditions apply. For details, please visit https://www.1010.com.hk/googleone/. |
| & | Viu Service will be terminated automatically upon the completion of the commitment period. To utilize Viu Service, you are required to download and successfully install the Viu app from Google Play or App Store through eligible mobile devices and register for a Viu account. Viu Service is provided by PCCW OTT (Hong Kong) Limited and use of the Viu Service is subject to the Viu Terms and Conditions (available for viewing at https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions). |
| ∞ | Forghetti Password Management Service Terms and Conditions: By using Forghetti Password Manager Service (“the Service”), you understand and agree to these terms and conditions. Only certain devices support the Service. You should check the compatibility of your device before using the Service. Local Mobile Data and roaming Mobile Data charges apply when you download the mobile app. For details on roaming charges, please refer to www.1010.com.hk. Service Charges are for local usage only and additional roaming charges apply when you use the Service outside of Hong Kong. The Service is for your personal use only and you must not reproduce, copy, duplicate, sell, resell, rent or trade the Service or the content (or any part thereof). All content of the Service are provided by the third party suppliers, and CSL Mobile Limited (“CSL”/”We”) are not responsible or liable for the quality, nature, accuracy and usefulness of the content. You shall not use the Service to carry out or allow any copyright or other intellectual property infringement and/or for any illegal and/or improper purposes. We make no warranty that: the Service will meet your requirements; the Service will be uninterrupted, timely, secure or error-free; the results or information that may be obtained from the use of the Service will be accurate or reliable; or the quality of any services, information or other material obtained by you through the Services will meet your expectation. You expressly understand and agree that your use of the Service is at your sole risk, and the Service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of the Service (or any part thereof). This Service is provided by Forghetti Ltd. CSL Mobile Limited (“CSL”) does not exercise any control over Forghetti Password Manager service content and disclaims all liability and warranties for Forghetti Password Manager service and its content. Please visit www.forghetti.com repository for Forghetti Password Manager’s Terms of Use and to find out more about the Service. The Service is also subject to the terms and conditions of the Mobile Service Agreement and the terms and conditions of any third party suppliers as may be amended from time to time. |
| ~ | Promotional Free-trial MOOV 24 bit Music Service (Handset Bundle) Terms & Conditions The promotional period of free trial MOOV 24 bit Music Service (“Promotion”) is from June 5, 2020 to December 31, 2020. 1O1O customer is eligible to get two months free trial of MOOV 24 bit Music Service (“Service”) for free when you purchase designated 5G monthly service plan and the customer can enjoy a special offer to subscribe MOOV 24 bit Music Service at HK$68 per month after the free trial. Service automatically renew until cancelled. If you do not agree to continue subscribe the service after free trial, 7 days prior notice is required before the end of free trial period. If you do not agree to receive free trial service, you need to notify the sales staff when purchasing the designated monthly service plan. The above promotion is only eligible to new MOOV 24 bit Music Service subscribers who purchased designated 1O1O 5G monthly service plan with designated commitment period, existing service subscribers are excluded. MOOV 24 bit Music Service is limited to personal use only via customer’s handset. Any public or commercial broadcasting is not allowed. CSL Mobile Limited (“1O1O”) reserves the right to take legal action. The quality of music or video streaming varies according to 3G/4G/5G network coverage or handset model used. Applicable to compatible handset only. Provision of this service is subject to relevant terms and conditions. Please visit: https://general.moov.hk/tnc/eventtnc.html for details. The service or charges are subject to amendment without notice. 1O1O reserve the right of final decision. |
| = | The Offer starts on 17 May, 2022 until further notice. Two months’ waiver of fees for Restart 3.0 Handset Switch Service (“Restart Service”) is applicable only to designated customers subscribing to a designated 5G service plan at any csl or 1O1O outlet (except online such as at Club Shopping). Customer must agree to a 24-month commitment period in respect of both services. The monthly fee for Restart Service shall be HK$48 starting from the third month of the commitment period. Restart Service will be renewed automatically on a monthly basis until it is cancelled by you by giving us at least 7-day notice. Terms & Conditions apply, details https://www.1010.com.hk/restart. |