1O1O Service App enables you to handily access the essential info you need to know for your mobile services anytime - check data usage, account balance, registered services, roaming and IDD charges and top up your local mobile data usage, etc. Plus different smart user tips to optimize your mobile experience with 1O1O.
How to download
Download app#
Key Feature Highlights:
Check usage (data, voice, SMS), account balance, mobile bill, pay mobile bill
Sign up for IDD/Roaming service, check IDD/Roaming Tariff and Tips
Enjoy easy access to your registered 1O1O services and our tailor-made recommendations.
Check the smart user tips for your device and services and where to find our Wi-Fi hotspots
Submit your enquiries and feedback at your convenience
Personalized shortcuts for you to easily access the most frequently used features
   
User interface
  Banner TBC
   
# Local Mobile Data and roaming Mobile Data charges apply when you download the Service App.
 
1O1O Service App Terms and Conditions
   
1. The 1O1O Service App ("Service") allows you to access to 1O1O customer services and general information through your device. By using the Service, you understand and agree to these terms and conditions.
2. Only certain devices support the Service. You should check the compatibility of your device before using the Service..
3. Certain features of the Service may require the input of your mobile number and password. You are solely responsible for the security and privacy of your password and any data or information stored on your device. We will not be liable for any damage, loss or leakage of the data or information resulting from the use of the Service.
4. Certain features of the Service may require access to location sources such as the cellular network database and Global Positioning System in order to determine an approximate location of your device.
5. We make no warranty that:
  (a) the Service will meet your requirements;
  (b) the Service will be uninterrupted, timely, secure or error-free;
  (c) the results or information that may be obtained from the use of the Service will be accurate or reliable; or
  (d) the quality of any services, information or other material obtained by you through the Service will meet your expectation.
6. Any re-direction to other websites from the Service will incur Mobile Data charges.
7. Local Mobile Data and roaming Mobile Data charges apply when you download the Service with Mobile Data. For details on roaming charges, please refer to www.1010.com.hk.
8. The Service is for your personal and individual use only and you must not reproduce, copy, duplicate, sell, resell, rent or trade the Service (or any part thereof).
9. You expressly understand and agree that your use of the Service is at your sole risk, and the Service is provided on an "AS-IS" and "AS AVAILABLE" basis and we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your device or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of the Service (or any part thereof).
10. These terms and conditions are subject to the terms and conditions of the Terms of Use, the Mobile Service Agreement and the terms and conditions of any third party suppliers.
11. We reserve the right to change or terminate the Service or these terms and conditions at any time without prior notice. In the event of any dispute, our decision shall be final.