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Enquiries

iPhone 13 Series
Service Plan

iPhone 13 Series

Learn more about
iPhone 13

Learn more about
iPhone 13 Pro

iPhone 13 Series
Service Plan

AppleCare+

Latest iPhone 13 Pro |
iPhone 13 Pro Max | iPhone 13 |
iPhone 13 mini with 1O1O 5G Network

1O1O is delighted to be among the first presenting seamless coverage in all MTR lines^{^}.
The seamless 5G extravaganza is now here to be explored.

Subscribe to a designated
5G Prestige Service to get

iPhone 13 Pro Max (128GB)

starting from HK$192/month^~

(normally ~~HK$9,399~~)

iPhone 13 Pro (128GB)

starting from HK$170/month^~

(normally ~~HK$8,499~~)

Subscribe to 1O1O 5G Prestige to get

Apple product accessory privileges

Suggested Retail price: HK$398

Momax
Q.Mag Power 5 5000mAh
Magnetic Battery Pack with Stand

Clear Power Bank featuring with MagSafe and Wireless Charging^#

^# Applicable to mobile phone models equipped with MagSafe

+

inno3C i-30DF Super Silicon PD 30W Daul Port Fast Charger

Suggested Retail price: HK$168

inno3C iPhone 13
Series accessories set

Suggested Retail price: HK$299

Trade-in your designated handset / smart gadget monthly fee rebate worth up to

HK$3,000⁺

Find out more about trade-in prices

Unlimited 5G Entertainment Experience
Enjoy superior entertainment from our unlimited and truly genuine 5G data

Handset protection & services privileges

2 Years' The Club
Platinum Membership

Experience the ultimate power of iPhone 13 series

Pre-order

Enquiries

Photos for reference only.
Terms & Conditions apply.

Terms & Conditions:

^	Our 5G network covers all MTR stations (except High Speed Railway Line), according to test results conducted on March 31, 2021. Leading seamless 5G coverage went live, so customers can use our 5G mobile network. Compares to other commercially launched mobile networks available to customers in Hong Kong as of 14 Oct 2020 with the public information available at the websites of other mobile network operators in Hong Kong.

~	Must subscribe to a designated handset service plan, designated VAS to the value of HK$39/month or above, and agreeing to a commitment period of 36 months. Also payable is an MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month, plus a prepayment sum and extra monthly fee (depends on the selected smart gadget and service plan), which will be rebated to your 1O1O account by installments during the commitment period. The monthly fee for your SIM and smart gadget bundle will revert to the basic SIM plan charge after the contract period ends, and your local data entitlement will remain the same. This service plan uses 5G spectrum, which is available only at designated locations when using a compatible device. Actual speeds customers experience will be less than the specifications and will be affected by the device used, location, network conditions and other factors. 3G and/or 4G mobile service will be provided outside our 5G coverage. For selected 5G service plans, your basic and top up entitlement support tethering and peer-to-peer (P2P) functions (such as Bit-Torrent). For customers with multiple or additional sim cards, only one sim card can support tethering and peer-to-peer (P2P) functions at a time. Any breach of these restrictions may lead to suspension of your service or additional charges by us.

*	CSL Mobile Limited as the exclusive retailer in Hong Kong.

+	Get a monthly rebate of HK$1,000 by trading-in your handset and subscribing to a 150GB or 300GB 5G iPhone 13 series service plan, plus designated VAS to the value of at least HK$39/month (if applicable), and agreeing to a commitment period of 36 months. Also payable is a designated prepayment sum. Get a monthly rebate of HK$1,000 by trading-in your handset and subscribing to a 5G Unlimited iPhone 13 series service plan, plus designated VAS to the value of at least HK$39/month (if applicable), and agreeing to a commitment period of 24 months. Also payable is a designated prepayment sum. Get a monthly rebate of HK$3,000 by trading-in your handset and subscribing to a 5G Unlimited iPhone 13 series service plan, plus designated VAS to the value of at least HK$39/month (if applicable), and agreeing to a commitment period of 36 months. Also payable is a designated prepayment sum. A trade-in rebate will be credited to your 1O1O account by installments during 10 months of the commitment period. This offer cannot be used in conjunction with any other promotional offer or discount.

Terms and conditions for Now Select:

Only selected customers may enjoy this offer. For “Now Select” service content details, please visit https://www.1010.com.hk/en/now_select. The content of Now Select includes: Now Drama Express, Now Drama Channel, Now Chinese Drama Channel, NowJelli, Viu TV, Now Sports 1, Now Sports Prime, Now News, Now Direct and Now Business News Channel. To view the content of Now E, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and bind it with your 1O1O number. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements. Now E can be used in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes. Now Select Service or charges are subject to amendment without notice. CSL Mobile Limited and PCCW reserve the right of final decision.

Terms and conditions for Now E Movie Rental Service:

Only selected customers may enjoy Now E Movie Rental Service. Please also visit https://www.1010.com.hk/en/nowe for the content, terms and conditions for details. This service includes 40 Now E movie promo code. Each promo code can be applied to rent a movie of $22 or $32. Customer must start to play the rented movie within 30 days after renting the movie. Customer can watch the rented movie for as many times as they want for 24 hours after they start to play (unless otherwise stated). To view the content of Now E, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and bind it with your 1O1O number. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements. Now E Movie Rental Service can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes. Now E Movie Rental Service or charges are subject to amendment without notice. CSL Mobile Limited and PCCW reserve the right of final decision.

Terms and conditions for Viu Premium Service (the “Viu Service”):

To utilize Viu Service, you are required to download and successfully install the Viu app from Google Play or App Store through eligible mobile devices and register for a Viu account. Viu Service is provided by PCCW OTT (Hong Kong) Limited and use of the Viu Service is subject to the Viu Terms and Conditions (available for viewing at https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions).

Terms and conditions for MOOV 24 bit Music Service:

MOOV 24 bit Music Service is limited to personal use only via customer’s handset. Any public or commercial broadcasting is not allowed. CSL Mobile Limited (“csl”) reserves the right to take legal action. The quality of music or video streaming varies according to 3G/4G/5G network coverage or handset model used. Applicable to compatible handset only. Customers use MOOV 24 bit Music Service, please download the latest MOOV mobile application with mobile OS in iOS 10.0 or above, Android 7.0 or above. MOOV 24 bit Music Service is provided by MOOV (Hong Kong) Limited, the subscription, use and / or activation of this Service is subject to MOOV Terms and Conditions (available for viewing at https://general.moov.hk/tnc/eventtnc.html).

Terms and conditions for Netflix:

To use the Services, customers must register for a Netflix account. The Service is bounded by “Netflix Service Terms and Conditions”. Please visit: https://1010.com.hk/en/netflix for details. Access to the Netflix Service Plan is provided by Netflix Pte. Ltd. and is bind by Netflix Terms & Conditions, please visit https://help.netflix.com/legal/termsofuse for details.

Terms and conditions for csl. 5GVR Service

Viewers may enjoy immersive Virtual Reality (VR) K-Pop Music shows performed by Korean Pop singers and bands, in a joint collaboration among HKT, PCCW Media and its global strategic partner LG U+ from Korea via the csl. 5G Multi Angle VR application. For details please visit https://www.1010.com.hk/5G_VR_entertainment.

=	Terms and conditions for Restart free 2 months Service

Each designated registered handset or watch may switch up to two (2) times of the same model or same generation and price range during each 12-month rolling period during the Service period. For the avoidance of doubt, no request for a switch will be accepted if you have made 2 switches within the 12 months immediately before your request. The Replacement Device does not come with the original packaging or any accessories. It is not guaranteed that the Replacement Device is of the same model or colour as your registered device. The Service allows you to switch your designated registered handset/watch for a replacement device (“Replacement Device”) during the Service period by paying to Bolttech a fee (“Switch Fee”) of 28% of the suggested retail price of your registered device prevailing at the time of your service application at 1O1O store (“Original SRP”). You will also be required to pay a monthly subscription fee (as set out in the application form) for the Service and “Restart Program Terms and Conditions” apply. For “related Bolttech Terms, please see “Restart Program Terms and Conditions”. Free 2 months Restart handset switching service only applicable to designated device connection handset service plan and subscribe Restart switching service for 24 months or above commitment with HKID or Business Registration owner. Monthly MTR / tunnel / mobile service license / administration fee of $18 apply. Restart monthly fee waiver will be on the 6th and 12th month during commitment period. The offer is valid until further notice. CSL Mobile Limited is not the supplier of the Service, and makes no representation or guarantee as to the quality of the Service provided by Bolttech. In case of any enquiry or dispute about the Service, please contact Bolttech directly on 58032496. Service and offer’s term and condition apply.

Photos for reference only. Unless otherwise specified, this offer cannot be used in conjunction with any other promotional offer or discount. In case of dispute, the decision of CSL Mobile Limited shall be final and binding. Please call 29881010 for details.

								1O1O x		Unlimited
	Commitment Period		$299	$389	$459	$559	$759	$419	$539	$1,010
	Commitment Period		8GB	12GB	80GB	150GB + Unlimited (Max 2Mbps⁽³⁾)	300GB + Unlimited (Max 3Mbps⁽³⁾)	50GB including Basic Plan ($63)⁽⁴⁾ & Now E Basic Pack Service⁽⁵⁾	100GB including Premium Plan ($93)⁽⁴⁾ & Now E Basic Pack Service⁽⁵⁾	Unlimited⁽⁶⁾
iPhone 13 Pro
128GB	24 Months	Average Monthly Handset Price	$305	$286	$282	$278	$275	$284	$280	$273
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$198	$178	$175	$173	$171	$177	$174	$170
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
256GB	24 Months	Average Monthly Handset Price	$338	$319	$315	$311	$309	$317	$313	$307
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$220	$200	$198	$195	$194	$199	$196	$192
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
512GB	24 Months	Average Monthly Handset Price	$405	$386	$382	$378	$375	$384	$380	$373
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$264	$245	$242	$239	$238	$244	$241	$237
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
1TB	24 Months	Average Monthly Handset Price	$467	$448	$444	$440	$438	$446	$442	$436
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$306	$287	$284	$281	$280	$285	$282	$278
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
iPhone 13 Pro Max
128GB	24 Months	Average Monthly Handset Price	$338	$319	$315	$311	$309	$317	$313	$307
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$220	$200	$198	$195	$194	$199	$196	$192
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
256GB	24 Months	Average Monthly Handset Price	$371	$353	$348	$344	$342	$350	$346	$340
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$242	$223	$220	$217	$216	$221	$219	$214
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
512GB	24 Months	Average Monthly Handset Price	$438	$419	$415	$411	$409	$417	$413	$407
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$287	$267	$264	$262	$260	$266	$263	$259
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
1TB	24 Months	Average Monthly Handset Price	$500	$482	$478	$473	$471	$480	$475	$469
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$328	$309	$306	$303	$302	$307	$305	$300
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
iPhone 13
128GB	24 Months	Average Monthly Handset Price	$242	$223	$219	$215	$213	$221	$217	$211
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$156	$137	$134	$131	$130	$135	$132	$128
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
256GB	24 Months	Average Monthly Handset Price	$271	$253	$248	$244	$242	$250	$246	$240
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$175	$156	$153	$150	$149	$155	$152	$148
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
512GB	24 Months	Average Monthly Handset Price	$338	$319	$315	$311	$309	$317	$313	$307
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$220	$200	$198	$195	$194	$199	$196	$192
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
iPhone 13 mini
128GB	24 Months	Average Monthly Handset Price	$209	$190	$186	$182	$180	$188	$184	$178
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$134	$114	$112	$109	$107	$113	$110	$106
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
256GB	24 Months	Average Monthly Handset Price	$242	$223	$219	$215	$213	$221	$217	$211
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$156	$137	$134	$131	$130	$135	$132	$128
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700
512GB	24 Months	Average Monthly Handset Price	$305	$286	$282	$278	$275	$284	$280	$273
	24 Months	Prepayment	$500	$950	$1,050	$1,150	$1,200	$1,000	$1,100	$1,250
	36 Months	Average Monthly Handset Price	$198	$178	$175	$173	$171	$177	$174	$170
	36 Months	Prepayment	$700	$1,400	$1,500	$1,600	$1,650	$1,450	$1,550	$1,700

(1)	The above-mentioned 5G monthly service plan is applicable to new connection/recontracting customers who subscribe to a service plan and agree to a 24 or 36 month commitment period. Also payable is an MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month. This service plan uses 5G spectrum, which is only available for designated locations with the use of compatible devices. Actual speeds customers experience will be less than the specifications and will be affected by the device used, location, network conditions and other extraneous factors. In areas outside of our 5G coverage, you will be provided with a 3G and/or 4G Mobile Service.

(2)	For selected 5G service plans, your basic and top up entitlement support tethering and peer-to-peer (P2P) functions (such as Bit-Torrent). For customers with multiple or additional sim cards, only one sim card can support tethering and peer-to-peer (P2P) functions at a time. Any breach of these restrictions may lead to suspension of your service or additional charges by us.

(3)	These service plans include 150GB/300GB monthly local data with thereafter maximum uplink and downlink for data access at 2 Mbps/ 3 Mbps respectively. When the customer's monthly usage reaches the speed limit, you will receive a SMS notification. Actual speeds experienced will be considerably less than the network specifications and will be affected by Internet conditions, server speeds, network conditions, coverage, location, device used, hardware, software, usage levels and other factors.

(4)	1O1O 5G Service Plan X Netflix is only applicable to 1O1O customers who have subscribed to “1O1O 5G Service Plan X Netflix (50GB/100GB)” mobile service and data plans. The contract commitment period is 24 or 36 months. For related service content, terms and conditions, please visit https://www.1010.com.hk/en/netflix.

(5)	Now E Pack: Now News, Now Sports Prime, Viu Premium, ViuTV. The service is only applicable to 1O1O customers who have subscribed to “1O1O 5G Service Plan x Netflix (50GB/100GB)” mobile service and data plans. The contract period is 24 or 36 months. For related terms and conditions, please visit https://www.1010.com.hk/en/netflix.

(6)	These service plans include 500GB monthly local data with no speed limit after the 500GB local data has been consumed. You will be allocated with less network resources for access subject to the prevailing network conditions and your service experiences may be affected. The actual speed that customers experience will be considerably less than the network specifications and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software, usage levels and other factors.

(7)	Must subscribe to a designated handset service plan, designated VAS to the value of HK$39/month or above (if applicable), and agreeing to a commitment period of 24 or 36 months. Also payable is an MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month, plus a prepayment sum and extra monthly fee (depends on the selected smart gadget and service plan), which will be rebated to your 1O1O account by installments during the commitment period. The monthly fee for your SIM and smart gadget bundle will revert to the basic SIM plan charge after the contract period ends, and your local data entitlement will remain the same. Average monthly handset price is calculated based on an average of 24 or 36 months after upfront full payment (round up to the nearest whole number).

Terms & Conditions apply. If the customer chooses to terminate this service before the expiry of the commitment period of the above service for any reason, the customer must pay the early termination fee, which is the sum of the original monthly fee remaining in the commitment period of the above service. CSL Mobile Limited reserves the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice. Unless otherwise specified, this offer cannot be used in conjunction with any other promotional offer or discount. In case of dispute, the decision of CSL Mobile Limited shall be final and binding. For details of charges and service plans, please refer to our website https://www.1010.com.hk/.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPhone.

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date¹ and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of HK$228 for screen or back glass damage, or HK$788 for any other damage².

2 years of Apple-certified service and support coverage

Priority access to technical support

Get up to 2 incidents of accidental damage protection every 12 months²

Battery service coverage¹

One stop for support

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.³

Priority access to Apple experts by chat or phone
Same-day service in most major metropolitan areas world wide⁴
Carry-in repairs: Take your iPhone to an Apple Store or other Apple Authorized Service Provider⁴

Hardware coverage

Get up to 2 incidents of accidental damage protection every 12 months²
Get battery service if it retains less than 80% of its original capacity
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Coverage includes the following:

Your iPhone
Battery¹
Up to two incidents of accidental damage protection every 12 months², each subject to a service fee of HK$228 for screen or back glass damage, or HK$788 for any other damage

Software support

Get priority access to Apple experts for support using iOS and more
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

Using iOS and iCloud
Connecting to wireless networks
Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

AppleCare+ available for:

iPhone 13 mini
iPhone 13
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12 mini
iPhone 12
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 11
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE

(1)	Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80% of their original capacity. See terms at apple.com/hk/en/legal/sales-support/applecare/applecareplus/apac-en for full details.
(2)	Coverage begins on your AppleCare+ purchase date. AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling every 12 months. Each incident is subject to a service fee of HK$228 for a screen replacement or back glass damage, or HK$788 for any other damage. The back glass damage service fee applies only to iPhone 12 and iPhone 13 models. Service fee for back glass damage on other models varies. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage.
(3)	Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
(4)	Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to AppleCare+ Terms and Conditions. See AppleCare+ Terms and Conditions for complete product details.

(5)	AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase iPhone. In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms at apple.com/hk/en/legal/sales-support/applecare/applecareplus/apac-en for full details.

Suggested Retail price: HK$398

+

2 Months Restart Service=（Suggested Retail price : HK$96）

Card to Cloud（Suggested Retail price : HK$298）

1 on 1Handset tutorial

171010Personal Assistant

2 Years' The ClubPlatinum Membership

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPhone.

2 years of Apple-certified service and support coverage

Priority access to technical support

Get up to 2 incidents of accidental damage protection every 12 months2

Battery service coverage1

One stop for support

Hardware coverage

Software support

AppleCare+ available for:

2 Months Restart Service⁼
（Suggested Retail price : HK$96）

Card to Cloud
（Suggested Retail price : HK$298）

1 on 1
Handset tutorial

171010
Personal Assistant

2 Years' The Club
Platinum Membership

Get up to 2 incidents of accidental damage protection every 12 months²

Battery service coverage¹