iPad Series

Enquiries

iPad Series

Super Low Monthly Installation for
iPad series

Learn more about
iPad Pro (M4)

Learn more about
Pad Air (M2)

Learn more about
iPad mini (A17 Pro)

Learn more about
iPad (10th generation)

iPad eSIM
Data Sharing Service

AppleCare+

- NEW -

You can enjoy the extremely fast downloading and audio-visual entertainment experience by the iPad & 1O1O 5G network. 1O1O customers can also qualify special discount privileges when purchase a series of iPad accessories and products.

Monthly Installation for Apple iPad series

The Super Low Monthly Installation for iPad series is available now, which providing you with Buyback Guarantee and installment service without interest. You can just pay HK$110/ month to get the latest Apple iPad series, and also the options to upgrade your iPad after 24 months.

Super low monthly instalments^∆

Guaranteed buy-back value^*

Upgrade after 24 months^{^}

Find Out More

First in Hong Kong iPad eSIM Data sharing Service

You can subscribe on your iPad at any time, let your iPad share the data from main number and go online directly.

1O1O customers exclusive
$120/month

Find out more

1O1O customers can also purchase Apple mobile phones and electronic products with handset eCoupon.

Get yourself an iPad from 1O1O NOW

1O1O Center

1. Information about activation and plans

Requirements

iPad which supports eSIM and iPadOS 15, or newer
iPhone, running iOS 15 or newer, and the latest carrier settings (see below for instructions)
A 1O1O cellular plan. See below for eligible plans

2. How to activate cellular service on iPad (GPS + Cellular)

Good news - your iPad can share the data with your iPhone. You can subscribe full speed data sharing plan on iPad more conveniently.

iPad, which supports eSIM, has an eSIM (embedded SIM) in it so there's no need to get a SIM card or transfer the SIM from another device.
All you need is to login your iPad with the same Apple ID as in your iPhone, you will be prompted to set up cellular service and guided through a few simple steps.
Be sure to have your username/ID and password/code on hand.

If you don't see a plan during set up, contact us and we can help you find one that works for you.

3. How do I find out if my service plan is eligible to subscribe to the iPad eSIM Data Sharing Service?

An eligible post-paid service plan is required on the iPhone that you want to use with your iPad.
If you cannot subscribe the iPad eSIM Data Sharing Service, please call our customer service hotline 2888 1010.

4. How to subscribe and activate iPad eSIM Data Sharing Service?

When customer starts the iPad eSIM Data Sharing Service subscription process via iPad, the system will check whether the customer has completed Real-name Registration. If not completed, the system will send the customer a text message through their mobile number. By clicking on the SMS link, customer can submit his/her identity documents to complete Real-name Registration, upon successful Real-name Registration, he/she can subscribe iPad eSIM Data Sharing Service immediately. If personal info needs updating before submitting Real-name Registration, review results will be sent by SMS or email within 3 working days. Please note you need to enter a one-time password to verify your identity as part of the self-subscription flow. For any enquiries, simply call our 24-hour Customer Service Hotline on 2888 1010.

If you have not completed Real-name Registration, please watch the following tutorial:

Please follow the steps below to set up mobile data on your iPad with Cellular:

Step 1:

From iPad

Open ‘Settings’
Confirm that iPad is using the same Apple ID as iPhone
Tap ‘Mobile Data’
Tap ‘Join iPhone Plan’

Step 2:

Tap ‘Add’ beside ‘1O1O/ csl’
Tap ‘OK’

Step 3:

Type in password of your mobile number
Tap 'Continue'

Step 4:

Type in one-time password
Tap 'Submit'

Step 5:

Select 'iPad eSIM Data Sharing Service'
Read and accept the 'Terms and Conditions'
Tap 'SUBMIT'

Step 6:

Confirm the selected service
Tap 'Confirm'

Step 7:

Wait for the 'Subscription succeeded!' message
Tap 'OK' when finish

Step 8:

Return to 'Mobile Data'
Once you see ‘Active’ under ‘CSL’, then your iPad is successfully connected to the service.

5. Wireless Network support

iPad seamlessly connects to the cellular network whenever it's not connected to a Wi-Fi access point. iPad only supports data service but not supports voice over LTE.

6. Roaming

The Service is a local data only service, and currently does not support international roaming service.

Learn more about iPad at www.apple.com/iPad. Visit https://support.apple.com/en-hk/ipad for additional support.

7. iPad eSIM data sharing service (the “Service”) Terms & Conditions:

Service Details:

To be eligible for the Service, you must have subscribed to one of designated the Multi-User Service Plans (“MUP”). For checking the eligibility of your Service Plan, please call our customer service hotline 2888 1010.
To enjoy this Service, you must use an iPad which supports eSIM, running on iPadOS 15, or newer, and use a compatible iPhone, or newer, running on iOS 15, or newer.
This Service supports local data usage only (to the exclusion of other services such as voice and SMS services). This Service currently does not support international roaming service.
The Service does not offer any data entitlement. All usage of the Service will be counted towards the usage of your MUP.
If your MUP or any part thereof is suspended or limited, the Service will also be suspended or limited.
If there is any change to your MUP, the Service subscribed on the iPad may also be affected.
We reserve the right to terminate or change this service or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute.

You can use one eSIM with only one iPad at a time. If you want to transfer your eSIM, you must change it via “Settings” on new iPad. Alternatively, you can purchase an additional Service to use with the new device on your iPad. You can apply for up to 10 device services for your primary MUP. However, you are further subject to the maximum number of eSIM for each category of service as set out below.

Service	Maximum number of eSIM you can apply by categories of service
Apple Watch One Number & Android Watch	4
Apple Watch Family Setup	5
iPad eSIM Data Sharing Service	5

When your data entitlement has been exhausted, you may receive top-up notification on iPad, depending on location, or network resource availability etc.
If you wish to terminate the Service associated with your primary number, please call our customer service department.
We reserve the right to vary or cancel this offer and/or amend these Terms & Conditions at any time without notice.
We may change the Service or the fee of the Service at any time.
The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/)
In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail. In the event of dispute, decisions made by csl will be final and binding.

Buy NOW

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPad.

Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple branded iPad keyboard coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple branded iPad keyboard.¹

One stop for support

Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²

Priority access to Apple experts by chat or phone
Carry-in repair3: Take your iPad to an Apple Store or other Apple Authorized Service Provider
Express Replacement Service: We'll ship you a replacement device so you don't have to wait for a repair

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:

Your iPad
Battery¹
Apple Pencil¹
Apple‑branded iPad keyboard
Included USB cable and power adapter
Unlimited incidents of accidental damage protection, each subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple‑branded iPad keyboard

Software support

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

Using iPadOS and iCloud
Connecting to wireless networks
Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps

AppleCare+ available for:

iPad Pro 12.9 inch
iPad Pro 11-inch
iPad Air (5th generation)
iPad, iPad mini

See AppleCare+ Terms and Conditions for complete product details.

(1)	Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple‑branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling of your iPad, Apple Pencil, and Apple‑branded iPad keyboard, each incident being subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple‑branded iPad keyboard. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. Express Replacement Service may be unavailable or delayed if Apple has reasonable suspicion that the terms of the AppleCare service plan have been violated. See terms for full details.

(2)	Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

(3)	Availability of each option depends on the country or region in which service is requested and location of Apple Authorized Provider. Service coverage may be subject to certain restrictions.

(4)	AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the accidental damage from handling coverage. For the accidental damage from handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms.