International Call Forwarding

International Call Forwarding service lets you forward your incoming mobile phone calls from any touch-tone phone to any other phone within that country, or back to any number in Hong Kong. With Remote Call Forwarding, you can receive all your calls even when:

  • you forget to bring your mobile phone
  • your mobile phone battery runs out of power
  • there is a handset or SIM malfunction
  • you're in a non-GSM roaming country
 

How to use

First-time:
This service must be initialised by dialling 9020 1801 (English) or 9020 1803 (Chinese) on your mobile and then follow the instructions. This initial procedure should be performed in Hong Kong.

To activate call forwarding with any touch-tone phone in Hong Kong: Dial 9020 1801 (English) or 9020 1803 (Chinese) and follow the instructions.

To activate call forwarding with any touch-tone phone overseas*:
Make an IDD call to 852 9020 1801 (English) or 852 9020 1803 (Chinese) and follow the instructions.

* Remarks: Dependent on the overseas networks.

 

The following four types of call forwarding services, as well as Remote Call Forwarding, are included in our Call Forwarding Bundle package. Use your handset menu or the short codes below to operate:

Call Forwarding To Set To Cancel
Divert all calls
  • *
  • *
  • 21
  • *
  • phone no.
  • #
  • Send
  • #
  • #
  • 21
  • #
  • Send
Divert calls when phone is busy
  • *
  • *
  • 67
  • *
  • phone no.
  • #
  • Send
  • #
  • #
  • 67
  • #
  • Send
Divert calls when phone is unanswered
  • *
  • *
  • 61
  • *
  • phone no.
  • #
  • Send
  • #
  • #
  • 61
  • #
  • Send
Divert calls when phone is unanswered
  • *
  • *
  • 62
  • *
  • phone no.
  • #
  • Send
  • #
  • #
  • 62
  • #
  • Send