Special Terms and Conditions for 5G Home Internet Service Plan:
This service (the “Service”) must be used in conjunction with a designated compatible router (the “Router”) from CSL Mobile Limited while the model of routers may be updated by us from time to time.
This Service is only available for residential addresses within our designated service coverage areas for personal use only, and subject to the network coverage of your home.
You can only register one residential address for this Service only. Any relocation may be subject to our prior approval in writing at our absolute discretion and additional charges may be imposed.
The Service must only be used at your registered address (displayed on monthly billing) only. If we suspect that you use this Service outside your registered address, we may suspend or terminate this Service forthwith without prior notice. If we terminate this Service because of your breach of this provision, you shall be liable to pay us the early termination fee.
We are not responsible or liable for any installation, reconfiguration or setting up of your computer for connection to our Service at your premises, and, it is your responsibility to carry out such installation, reconfiguration or setting up work.
If your registered address is outside 5G service coverage, 3G or 4G service will be provided instead.
You may not use the SIM Card other than for this Service purpose.
These Special Terms and Conditions are supplemental to the Mobile Service Agreement ("Agreement") and form an integral part of the Agreement. In consideration of us offering the Mobile Service and/or the above offer, you agree to subscribe to the Mobile Service subject to the terms and conditions of the Agreement and these Special Term and Conditions.
Service plan includes 250GB monthly local data. When your mobile data usage reaches the monthly local data entitlement, you can continue to use the mobile data service without speed throttling. However, you will be allocated with less network resources for access subject to the prevailing network conditions and your experience may be affected. Actual speeds experienced will be considerably less than the network specifications and will be affected by Internet conditions, server speeds, network conditions, coverage, location, device used, hardware, software, usage levels and other factors.
An MTR/ Tunnel/ Mobile License/ Administration Fee of HK$18 per month is required (if applicable).
Subscription to this Service Plan and agree to a designated commitment period is required.
GIFTS AND PREMIUMS (if applicable): All gifts and premiums are non-exchangeable, non-redeemable for cash or other benefits. Please refer to the manufacturer's warranty statement included with the product (if any) for a detailed explanation of the product warranty terms applicable to a particular product. If you terminate our service before the expiry of the Commitment Period, we may charge you the full value of gifts and premiums you received in addition to any early termination charges you are required to pay.
Unless otherwise specified, Service Plan included usage applies to local use only.
Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month.
If you terminate this Agreement before the expiry of the Commitment Period, the remaining balance of any Rebate or benefit will be absolutely forfeited to us immediately. In addition, you must pay the Early Termination Charge which is the sum of the monthly service fee for the remaining months of the Commitment Period.
You expressly understand and agree that your use of the Mobile Service is at your sole risk, and the Mobile Service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or any other equipment or device or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of any part of the Mobile Service.
Terms and conditions of the services included in the Service Plan (if any and if applicable) apply, for details please refer to our website www.1010.com.hk.
