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Customer Service Hotline:

2888 1010

1O1O Product Hotline:

2988 1010

24-Hour Overseas Emergency Hotline:

+852 3477 4088

(Only for 1O1O mobile number call the Overseas Emergency Hotline, the roaming charges are waived)
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  • What's New
    • What's Hot
    • 1O1O HOME
    • Handset
    • iPhone 16 Series
    • iPhone for Life
    • Samsung Galaxy Z Fold6 & Flip6 ｜Available NOW
    • Samsung Galaxy S24 Series | Available NOW
    • ROG Phone 8 series | Available NOW
    • Nothing series | Available NOW
    • Xiaomi 14 Series | Available NOW
    • Sony Xperia Series | Entertainment privileges
    • Smart Gadget
    • Latest Apple Watch
    • Apple Watch Payment-by-installments Program
    • MacBook series
    • iPad Series
    • iPad installment programme | Super Low Monthly Installation for iPad series
    • Samsung Smart TV privilege
    • PlayStation®5
    • PlayStation®VR2
    • Service & Privilege
    • Enhanced 1O1O China HK 1-Card-2-Number service
    • European football extravaganza privileges
    • Hong Kong Shopping Festival offers
  • Handset & Device
    • Handset & Gadget
    • SIM & Handset Offer
    • Trade-in Price List
    • HOTTEST Handset Promotion
    • ProTech+ MultiShield
  • Service Plan
    • 5G Service Plan
    • 5G Prestige
    • Other Service Plan
    • 1O1O 5G & NETVIGATOR F5G-A Prestige Service
    • 1O1O x Netvigator 5G Home Internet
    • C-level Data Roaming 5G Prestige Service
    • Asia Pacific 5G Prestige Service
    • China-HK-Macau 5G Prestige Service
    • 1O1O Smart Gadget Plan
    • 4.5G Service Plan
    • 4.5G Prestige Multi-User Service
    • 4.5G Prestige
  • Value-added Services
    • 5G VAS
    • 5G VR Entertainment
    • KARA Smart Fitness
    • MOOV 24 bit Music Service
    • HKT Extended Warranty
    • Solutions
    • Prestige Care
    • DrGo Video Consultation Service
    • Restart Service
    • Anti-fraud Specialists
    • Network Security
    • Forghetti Password Management Service
    • Ultimate Data Transfer & Card to Cloud Service
    • NFC Mobile Payment Service
    • uHub plus cloud storage service
    • 1O1O Direct Carrier Billing Service
    • Google Play Direct Carrier Billing
    • Norton Family
    • Blacknut cloud gaming service
    • Parental Control
    • Apps
    • csl Wi-Fi
    • Music
    • MOOV Monthly Package
    • Game
    • 5G Gaming Privileges from 1O1O
    • Mobile TV Service
    • hmvod
    • Netflix
    • Now Player Junior Service
    • Viu Premium Service
    • iQIYI
    • Communication
    • VoLTE Voice Call Service
    • eSIM
    • ''KingKing'' voice roaming service
    • WeChat Unlimited Data Package
    • 86-Easy
    • Call Filtering Service
    • SMS
    • Wi-Fi Calling Service
    • Visual Voicemail Service
    • Other VAS Packages
    • XBOX
    • Xbox Game Pass Ultimate
    • Microsoft 365 Plan
    • eGAzines
    • HKEJ
    • Preface TechBites
  • Network
  • Enterprise
  • Data Roaming
    • We are just a phone call away
    • Roaming Call Management Package
    • Emergency Delivery Service
    • 24 Hours Customer Service Hotline
    • We can help you to trim your costs
    • Enhanced 1O1O China HK 1-Card-2-Number service
    • Data Roaming
    • Data Roaming Pass
    • First In-Flight Data Roaming Pass for aircraft data roaming in Hong Kong
    • Call Macau Home Pass
    • VoLTE Roaming
    • ''KingKing'' Voice Roaming Service
    • Roaming Tips
    • Calling Overseas
    • IDD 001
    • Make International Video Calls
    • Send Short Messages
    • IDD 0060
    • IDD 1678
  • 1O1O Customers
    • Privileges
    • 1O1O Customers special privileges
    • 171010 Personal Assistant Services
    • Mitsui multiple shopping privileges
    • Golf Privileges
    • Car Privileges
    • Lantau Island Driving Tour
    • Enlightenment
    • 1O1O Professional Handset Care Service
    • Gift Card
    • Happenings at 1O1O
    • Support
    • 1O1O app
    • My Mobile Bill
    • Apply for e-Bill Service
    • Payment Methods
    • Apply for / Change of Service