Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details.
| Terms & Conditions: | ||
| Promotion is valid until further notice. | ||
| * | Customer must subscribe to a designated 1O1O 5G service plan (300GB) plus monthly fee $39 or above VAS for a commitment period of 30 months. An MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month is payable. Prepayment $12,600 is required. The prepayment amount will be credited to your 1O1O account by installments during the commitment period. $14,000 Coupon can be redeemed for any product from the above in suggested retail price. Coupon can be used once only, and cannot tender for exact fare. 5G service uses 5G spectrum, which is only available for designated locations with the use of compatible devices. Actual speeds customers experience will be less than the specifications and will be affected by the device used, location, network conditions and other extraneous factors. In areas outside of our 5G coverage, you will be provided with a 3G and/or 4G Mobile Service. Photos for reference only. Offer is available while stocks last. The offers cannot be used in conjunction with other discounts, offers or promotions. Terms & Conditions apply. Please contact our staff or call 29881010 for more details. | |
iPad Pro 4G Service Plan
| Mobile feeΔ | $529 | $609 | $799 |
|---|---|---|---|
| Local Mobile Data Usage | 6GB+2GB◆ | 6GB+6GB◆ | 10GB+10GB◆ |
| Club Member Rewards◆ | - |
|
|
| Local Basic Voice Minutes | Unlimited | ||
| Local Intra-network SMS | 10,000 | ||
| Local Wi-Fi usage@ | Unlimited (over 20,000 hotspots) | ||
| IDD Minutes* | 100 | 200 | |
| International SMS | 10 | ||
| Local MMS | 200 | ||
| Rewards and complimentary exclusive services= |
 Hong Kong-based customer loyalty program  Payment Service Compatible with Apple Pay  Norton Mobile Security serviceα |
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| Local Top-up Data Package~ | |||
| Top-up Data Package | $50/GB | ||
| Capacity Data Package^ | - | Get 24/7 hassle-free mobile internet use for just $58/month |
|
| Mobile feeΔ | $529 | $609 | $799 | |
|---|---|---|---|---|
| 128GB | Handset Price | $0 | $0 | $0 |
| Extra monthly rebate | - | $30 | $80 | |
| Prepayment | $6,799 | $6,799 | $6,799 | |
| 256GB | Handset Price | $599 | $0 | $0 |
| Extra monthly rebate | - | - | $50 | |
| Prepayment | $6,900 | $7,499 | $7,499 | |
| 512GB | Handset Price | $1,999 | $1,299 | $0 |
| Extra monthly rebate | - | - | - | |
| Prepayment | $7,000 | $7,700 | $8,999 | |
| 1TB | Handset Price | $3,499 | $2,799 | $399 |
| Extra monthly rebate | - | - | - | |
| Prepayment | $6,900 | $7,600 | $10,000 | |
| Mobile feeΔ | $529 | $609 | $799 | |
|---|---|---|---|---|
| 128GB | Handset Price | $1,299 | $599 | $0 |
| Extra monthly rebate | - | - | $20 | |
| Prepayment | $7,000 | $7,700 | $8,299 | |
| 256GB | Handset Price | $2,099 | $1,299 | $0 |
| Extra monthly rebate | - | - | - | |
| Prepayment | $6,900 | $7,700 | $8,999 | |
| 512GB | Handset Price | $3,599 | $2,799 | $399 |
| Extra monthly rebate | - | - | - | |
| Prepayment | $6,800 | $7,600 | $10,000 | |
| 1TB | Handset Price | $3,599 | $2,799 | $899 |
| Extra monthly rebate | - | - | - | |
| Prepayment | $7,300 | $8,100 | $10,000 | |
Special roaming offers for 1O1O customers
“KingKing”
Connected to Wi-Fi provides unlimited roaming voice calls to Hong Kong#
“86-Easy”
Mainland mobile number enables you to receive and send SMS to register any services in China easily§
171010
1O1O customers can call *100*171010# free of charge to get assistance wherever they may be
Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details.
Terms & Conditions ∇
| Customers, who purchase iPhone or iPad, shall check the device immediately if there is any damage. After the inspection, we will activate the device at shop immediately. Upon successful activation, device cannot be exchanged or returned. If the device is delivered to you by courier, the packaging will be opened and the device will be activated before delivery. You must check immediately if there is any damage to the device and inform the courier staff of any damage; otherwise the device cannot be exchanged or returned. | |
| Δ | You are required to subscribe to this service plan plus designated value added services to the value of not less than $39 per month for a commitment period of 24 months. If your selected VAS are terminated or cancelled at any time within the commitment period, you will need to select other VAS so the total monthly fee for the VAS you subscribe to shall not be less than $39 per month. Handset prepayment and prepayment of extra three months’ fees are required (amount depends on the device you choose and service plan subscription) is required, the amount of which will be credited to your 1O1O account by installments during the commitment period. You are required to pay a MTR/Tunnels/Mobile License/Administration Fee of $18 per month. |
| ♦ | This offer is applicable for The Club Member for subscribing to the designated Service Plan. |
| - | China roaming data (“Service”) is available to selected personal account customers of designated 1O1O service plan subscriptions who have activated IDD, roaming service and subscribe to Always-Be-Connected Data Pass service. It is subject to related Terms and Conditions. The Service is not applicable to Greater China Service Plan, Data only Service Plan and the service plans not support the data roaming service. Required subscribe to designated service plan and subscribe a minimum commitment period of 24 months (“Commitment Period”). The Service included usage applies to use in Mainland China only. Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. This Service included usage will take priority in deduction of data roaming usage in Mainland China. Customer may choose use Always-Be-Connected Data Pass for continued use of data roaming service (roaming charges apply). For service details and charges of Always-Be-Connected Data Pass, visit http://1010.com.hk/e/datapass. |
| § | You are required to complete the registration of the "86-Easy" value-added service (“this Service”) via the 1O1O mobile app (“Mobile App”). If registration of this Service via hotline or 1O1O center, a designated commitment period is required. |
| When you subscribe to this Service, you will be randomly allocated a China mobile number (“PRC Mobile Number”). This PRC Mobile Number cannot be ported-out to other mobile operator. You can receive Short-Message-Services (“SMS”) via your designated PRC Mobile Number and send SMS to the applicable service provider(s) in mainland China and mobile numbers provided by the mobile service providers in mainland China on the Mobile App. The applicable service provider(s) in mainland China may be subject to change from time to time. Please call our customer service hotline at 28881010 for details. You are required to subscribe this Service by paying the relevant Charges for the designated Commitment Period (if applicable). If you choose to terminate this Service before the expiry of the Commitment Period, you will be required to pay an early termination charge equivalent to the sum of the monthly fees of this Service for the remaining months of your Commitment Period. This Service can only be used via your Mobile App. Maximum storage of SMS in Mobile App Inbox is 200. Basic Sent SMS Monthly Quota is 10, monthly cycle will be reset by 1st day of each month. No more SMS can be sent out once quota has been fully used or SMS Storage is full. You are responsible for deleting and backing-up your SMS in Inbox anytime. We are not liable for any loss or irretrievable SMS. When this Service is terminated, the assigned China PRC Mobile Number will be regarded as surrendered by you with immediate effect. Moreover, you will not be able to view or retrieve any SMS from the Mobile App. CSL Mobile Limited reserves the right to revise these Terms and Conditions without prior notice. In case of dispute, the decision of CSL Mobile Limited shall be final and binding. Visit http://www.1010.com.hk/jsp/our_services/86/86_easy_tch.htm for service details and terms & conditions. |
|
| @ | Local Wi-Fi Service: Unlimited Wi-Fi usage at csl Wi-Fi hotspots for Wi-Fi enabled devices. For details, please refer to http://www.1010.com.hk/wifi. |
| * | The monthly free 100/200 minutes IDD Minutes included in the service plan applies to Primary SIM Card only, not applicable to Supplement SIM. Service Plan included IDD 001 IDD Minutes only apply to voice calls made in Hong Kong to the following 13 destinations: China, Macau, Taiwan, USA (excluding Guam, Puerto Rico, US Virgin Islands, American Samoa and Northern Mariana Islands), Canada, UK, Singapore, Malaysia, Thailand, Japan, South Korea, Philippines and Australia but excludes voice calls made to premium numbers (being numbers other than normal fixed and mobile numbers, e.g. infoline numbers or special service numbers, where premium rates may apply to calls to these premium numbers) and satellite numbers of these destinations. For details of user guide, the Thereafter Charges and other IDD Charges, please refer to our website http://1010.com.hk/e/idd001. |
| = | Tap & Go Payment Service is subject to the relevant Terms and Conditions. For details, please visit Tap & Go website at www.tapngo.com.hk (Stored Value Facilities Licence Number: SVF0002). |
| 3-month WeChat Data Package: WeChat Data Package provides local mobile data for using some designated WeChat features. The VAS will be cancelled automatically after the 3-month free period. To continue using the VAS, you are required to subscribe to the VAS again. The fee of WeChat Data Package is $8 per month, subject to change from time to time. Please visit http://1010.com.hk/wechat for details. | |
| & | A free 12-month i-GUARD Phone & Tablet Repair Plan ("this Repair Plan") is applicable to personal customers of 1O1O service subscription plans purchasing a designated device model of retail price HK$2,000 - HK$12,888 from 1O1O or designated retailers* in Hong Kong for drop / crush / liquid / water damage, broken screen due to accident and one time only subsidy to purchase a new device for total damage. The customer must subscribe to a new (or renew) a designated mobile service plan^ ; complete registration at http://www.i-guard.hk/eng/uad-register/ within 30 days of purchase of the mobile device and continue to be a personal customers of 1O1O service subscription plans throughout the term of this Repair Plan. This Repair Plan is provided by HKT Financial Services (IA) Limited and is subject to its terms and conditions. Please visit http://www.i-guard.hk/eng/uad-register/ for details and the designated retailers. With a commitment period of 24 months and by signing to a designated value-added services valued at $39 or above per month simultaneously (if applicable) within 30 days of device purchased. An $18 per month MTR/Tunnel/Mobile Licence/Administration Fee is payable for signing to any service plan. |
| Σ | Required to subscribe to designated service plan for a minimum commitment period of 24 months and register IDD and roaming service upon service plan subscription, in order to get the free 2 days of Always-Be-Connected 24-hour Data Pass package (for Zones A & B). Free Passes apply only to primary SIM card and not supplementary SIM cards. If customer is using Greater China Plan, the Service will not be applicable to destinations covered by Greater China Plan. Promotion period is until 31 December, 2018. Please visit http://1010.com.hk/e/datapass for more information on Always-Be-Connected Data Pass charges and service details. |
| # | KingKing: KingKing is a VoIP service based on Wi-Fi connectivity for use in Hong Kong or while you are abroad, so that you can (i) make voice calls to any Hong Kong phone number, (ii) receive voice calls, (iii) make and receive KingKing video calls, or (iv) send SMS messages. Any KingKing users shall pay for the Wi-Fi connectivity service, SMS, IDD and/or international roaming charges for calls to non-Hong Kong phone numbers (if applicable). KingKing is only available to selected service plans and compatible only with certain handsets. For details, please visit http://www.1010.com.hk/kk. |
| ^ | Capacity Data Package (“Service”): You may enjoy this Service by subscribing to our designated mobile service plan. If you have already subscribed to our Service and have a Commitment Period with us, we will align the Commitment Period of this Service with your monthly mobile service plan. If there is no Commitment Period in your existing service plan, the Commitment Period of this Service will be 24 months. When monthly Mobile Data usage reaches the data entitlement of your monthly service plan, you can continue to use the Mobile Data service without speed throttling. However, you will be allocated with less network resources for access subject to the prevailing network conditions and your service experiences may be affected. For details, please refer to www.1010.com.hk/e/data-package. |
| Ω | Speed Data Package: You may enjoy this Service by subscribing to our designated mobile service plan. If you have already subscribed to our Service and have a Commitment Period with us, we will align the Commitment Period of this Service with your monthly mobile service plan. If there is no Commitment Period in your existing service plan, the Commitment Period of this Service will be 24 months. For details, please refer to www.1010.com.hk/e/data-package. Unless otherwise specified, this offer cannot be used in conjunction with any other promotional offer or discount. |
| 1. | Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 10,000 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS and International SMS at $2 per SMS. The Inter-network SMS and International SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.2 per Intra-network SMS; $0.8 per Inter-network SMS; and $3 per International SMS. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. |
| 2. | Local Thereafter Charge for MMS: $2 per MMS. |
| 3. | The local Mobile Data service will stop when you use up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. |
| 4. | When your local Mobile Data usage reaches around 70% and 90% or such other level as may be specified by us from time to time ("Specified Data Usage Level") and around 100% of the local Mobile Data usage of your Service Plan, notification will be sent to you by (a) SMS and/or (b) email (to the email address given by you for receiving Local Data Usage Alert after verification) ("Local Data Usage Alert"). |
| 5. | We assume no responsibility for the timeliness, deletion, mis-delivery or failure to send or receive any Local Data Usage Alert. |
| 6. | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
| 7. | Unless otherwise specified, Service Plan included usage applies to local use only. For details on roaming and international charges, please refer to our website www.1010.com.hk. |
| 8. | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
| 9. | When you use the Call Waiting service and are connected to more than one telephone line, airtime will be calculated according to the total time spent on all connected lines during call waiting. |
| 10. | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
| 11. | Only certain devices support the 3G or 4G network. |
| 12. | Actual speeds experienced will be considerably less than the theoretical speeds obtainable on a 3G/4G network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors. |
| 13. | You expressly understand and agree that your use of the Mobile Service is at your sole risk, and the Mobile Service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or any other equipment or device or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of any part of the Mobile Service. |
| 14. | Terms and conditions of the services included in the Service Plan (if any and if applicable) apply, for details please refer to our website www.1010.com.hk. |
| 15. | We reserve the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice. Please refer to our website www.1010.com.hk or visit our shops for the latest version. We reserve the right to make the final decision in the event of any dispute |
| ~Top-up Data Package Terms and Conditions | |
| 1. | The Top-up Data Package is applicable to selected Service Plan(s) only. |
| 2. | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
| 3. | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
| 4. | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
| 5. | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
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Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details.
AppleCare+ for iPad Pro
Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple branded iPad keyboard coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple branded iPad keyboard.One stop for support
Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Priority access to Apple experts by chat or phone
- Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We'll ship you a replacement device so you don't have to wait for a repair
Hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
Service coverage includes the following:
- Your iPad
- Battery
- Apple Pencil
- Apple branded iPad keyboard
- AirPort
- Included USB cable and power adapter
- Up to two incidents of accidental damage from handling, each subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple branded iPad keyboard
Software support
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iPadOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps
Note
(1) Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPad, Apple Pencil, and Apple branded iPad keyboard, each incident being subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple branded iPad keyboard. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Express Replacement Service may be unavailable or delayed if Apple has reasonable suspicion that the terms of the AppleCare service plan have been violated. See terms for full details.
(2) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
(3) Availability of each option depends on the country or region in which service is requested and location of Apple Authorized Provider. Service coverage may be subject to certain restrictions.
(4) AirPort must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.