Aircraft | 1O1O

AIRCRAFT

DATA ROAMING SERVICE

1O1O is privileged to present the Hong Kong’s first in-flight data roaming pass! For a fixed daily charge, you can enjoy 24 hours’ hassle-free in flight data roaming service. With the data roaming pass, two available aircraft roaming networks AeroMobile and OnAir, you can use mobile phone to browse the web, send/receive email, keep in touch with friends and family, check and confirm booking for your trip. So sit back, relax, and keep in touch while in flight. Bon voyage!

Service Benefits

Stay connected

Stay connected with friends and family on the ground

No bill shock

Instant data roaming when you confirm^{^}

^{^}set up at 1O1O App required

Value for money

Enjoy 24 hours’ hassle-free in flight data roaming at a fixed rate

Coverage and charges

Data Roaming
Pass¹

Premium
Data Roaming
Pass²

Aircraft roaming

$98

$198

1	The Mobile Data roaming available for this service is 1GB per day, after which the data transmission speed will be capped at 512kbps.
2	The Mobile Data roaming available for this service is 2GB per day, after which the data transmission speed will be capped at 512kbps.

Purchased Data Roaming Package^*

$88/1 pass

$168/2 passes

$328/4 passes

^*Exclusive offers only on 1O1O App

Download Now:

AIRLINES served by the two aircraft roaming networks:

AeroMobile

ONAIR

AIRCRAFT DATA ROAMING PASS
User Guide

How to activate free pass

Switch off “Airplane Mode” and switch on “Data Roaming” after service availability is announced.

Connect to the AeroMobile or OnAir network.

Click the free link in the SMS you receive to activate service.

Select Data Roaming Pass.

Confirm to use.

How to purchase & activate the pass

Switch off “Airplane Mode” and switch on “Data Roaming” after service availability is announced.

Connect to the AeroMobile or OnAir network.

Click the free link in the SMS you receive to activate service.

Select Data Roaming Pass.

Confirm to purchase and use.

In-flight Data Roaming Pass is charged per aircraft roaming network. If your journey involves 2 flights which are served by different aircraft roaming networks, you will be charged 2 Passes even within a day (24 hours upon usage).

Important things to note for aircraft roaming:
1.	The cabin crew will announce when aircraft roaming is available. Please follow in-flight instructions as to when to switch off “Airplane Mode” and switch on “Data Roaming”.
2.	Availability of aircraft roaming service depends on aircraft types. Please check with airlines for details before travel.
3.	Please be considerate if you have to make/receive a call (extra charges required, please click here for details.)as it may cause disturbance to other passengers.
4.	You are recommended to switch off automatic software updates over cellular data on your devices as this may slow down the speed of your in-flight data roaming.

FAQ

Which airlines are compatible with the in-flight data roaming pass?

The two available networks are AeroMobile and OnAir. The service is currently available on certain aircraft run by various airlines.
Popular airlines that support aircraft roaming (for reference only):

AeroMobile	Mobile OnAir
AER LINGUS	Air Côte d’Ivoire
AIR BELGIUM	Air Sénéga
ASIANA AIRLINES	EgyptAir
BIMAN BANGLADESH AIRLINES	Emirates
CATHAY PACIFIC	Etihad Airways
EGYPTAIR	KUWAIT AIRWAYS
EMIRATES	Philippine Airlines
ETIHAD AIRWAYS	Qatar Airways
EVA AIR	Rwandair
ITA AIRWAYS	Saudia
KUWAIT AIRWAYS	Singapore Airlines
LUFTHANSA	SriLankan Airlines
MALAYSIA AIRLINES	Uganda Airlines
SAS SCANDINAVIAN AIRLINES
SINGAPORE AIRLINES
SWISS
TAP AIR PORTUGAL
TURKISH AIRLINES
UZBEKISTAN AIRWAYS
For details, please refer to below website: http://www.aeromobile.net/airlines/

When can I use the in-flight data roaming pass?

Passengers normally cannot use mobile phones when the plane is taking off or landing. When cabin crew announces that mobile phones can be used, you can switch off “Airplane Mode” and switch on “Data Roaming” .Your phone will automatically logon to the available roaming network.

What are the differences between the in-flight pass for aircraft roaming and in-flight Wi-Fi?

Aircraft roaming is an automatic service offered by 1O1O. You can use it on your phone with a 1O1O SIM just as you are roaming overseas in locations such as Thailand.

	Supplier/ operator	Payment method	Handset/ device setting
Aircraft roaming	1O1O	1O1O bill	No setting required
In-flight Wi-Fi service	Please check with airline for details	Normally by designated credit card	- Setting required - Dependent on airline - For details, please ask the crew member

What speeds can I expect?

Aircraft roaming networks currently support 3G (AeroMobile) and 2.5G (OnAir). Data speed may vary depending on device and the air travel regulations.

You are advised to disable any automatic software updates on your smartphone, tablet or laptop, as they may hog the bandwidth supplied by your connection, thereby lowering your data speed.

If my journey comprises different airlines or aircraft – such as flying from London to Hong Kong and transfer flight via Dubai – how will I be charged for the in-flight data roaming pass?

Scenario	Number of pass charges
1. Within the data roaming pass validity period (within 24 hours of data roaming pass activation) and if your flights are served by the SAME aircraft roaming network	ONE pass charge
2. Within the data roaming pass valid period (within 24 hours of data roaming pass activation) and if your flights are served by DIFFERENT aircraft roaming networks	TWO passes charges

Data Roaming Pass customers should check status of their subscription plans via 1O1O app.

Which airlines offer the in-flight roaming service to 1O1O customers?

You can currently use the AeroMobile and OnAir roaming networks. Simply check the list of airlines served by these two roaming networks listed in question 1. above. The cabin crew will announce when aircraft roaming is available. Please follow in-flight instructions as when to switch off “Airplane Mode” and switch on “Data Roaming”

What services are available from the in-flight data roaming pass?

Aircraft roaming supports voice, SMS and data. In-flight data roaming pass covers data usage on aircraft roaming networks.

Can I get connected immediately once I enter the aircraft?

Availability of aircraft roaming depends on the airline and the type of aircraft. The cabin crew will announce when aircraft roaming is available. Please follow in-flight instructions as when to switch off “Airplane Mode” and switch on “Data Roaming”.

How do I log onto aircraft roaming service while in flight?

As long as you have activated the roaming service, your mobile device will automatically logon to an aircraft roaming network. Please ensure “Airplane mode” is turned off and network setting is in “Auto” mode.

10.

I am a prepaid customer, so can I use the in-flight data roaming pass?

No. The in-flight data roaming pass is only available to designated 1O1O postpaid customers.

11.

How do I get the most out of my data allowance when using the in-flight roaming service?

You are advised to disable automatic software updates on your smartphone, tablet or laptop because they could slow down the data applications you use.

12.

How do I know when the aircraft roaming service has been switched off?

Before landing, the cabin crew will inform you to get prepare for landing. Please follow instructions to switch off your mobile device or enter “Airplane Mode”.

Call the 1O1O Product Hotline on 2988 1010 or visit a 1O1O Center for details.

Terms and Conditions for the In-flight Data Roaming Pass for aircraft roaming service ▼

Special Terms and Conditions for the In-flight Data Roaming Pass for aircraft roaming service- Data Roaming Pass (“Service”) by CSL Mobile Limited (“we/ our”)

The In-flight Data Roaming Pass for aircraft roaming service (“In-flight Data Roaming Pass”) is charged on a per SIM card, per day, per Applicable aircraft roaming network. You can use this Service to send/receive emails or browse the internet. A day means 24 hours after your first data roaming usage at the applicable aircraft roaming network included in the Service. For the supported airline, please visit the applicable link for the details.
“In-flight Data Roaming Pass” is only available to selected Personal Account 1O1O. service plan customers who have activated IDD and roaming service and Data Roaming Pass . By subscribing to Data Roaming Pass , you understand and agree that you may only use this service via the Applicable Roaming Operators of the selected Applicable Aircraft Roaming Networks as set out above or as from time to time updated on our website at www.1010.com.hk.
In some cases, the In-flight Data Roaming Pass discounted amount (“Amount”) may be awarded to a customer in the form of a rebate eight weeks after expiry of the promotion period, and will appear in the customer’s mobile service account. Upon the Amount rebate, customers should be the active subscribers of 1O1O service plan. Otherwise, the Amount will be forfeited immediately without any prior notice. We shall not be liable to any party nor any lost incurred for the forfeiture of the Amount.
When the plane is taking-off or landing, you cannot use mobile phone service in-flight. After the cabin crew announces that mobile phones can be used, you will be advised to switch on your phones then they will be automatically logged-on the available aircraft roaming network.
The aircraft roaming networks support 3G (AeroMobile) and 2.5G (OnAir). The data speed of in-flight Data Roaming Pass may vary depending on different devices and the air travel regulations. You are advised to disable any automatic software updates on smartphones, tablets or laptops as these updates may take up a large bandwidth of your connection, hence slowing down data roaming speed. You are also advised not to make phone call in-flight as this may disturb other passengers. Please be considerate if you have to make / receive a call.
If you are taking more than one flight and the flights are supported by the SAME aircraft roaming network within the Data Roaming Pass (24 hours upon usage), ONE Pass will be charged. If you are taking more than one flight and the flights are supported by the Different aircraft roaming networks within a Data Roaming Pass (24 hours upon usage), TWO Passes will be charged. So on and so forth.
Unless otherwise specified, the Promotion cannot be used in conjunction with any other discount, offer or promotion and in non-transferable nor exchangeable for cash or other products/services.
We reserve the right to change the Service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.
The Service is subject to the terms and conditions of our Mobile Service Agreement and the terms and conditions of any third party suppliers.

Terms and Conditions for Data Roaming Pass ▼

Data Roaming Pass Monthly Plan (Auto-roll as No Contract Period Package right after Commitment Period)
Data Roaming Pass Monthly Plan (the Service) is subject to the Special Terms and Conditions for the Data Roaming Pass. Please visit https://1010.com.hk/e/datapass for details; For service terms and condition related to the Commitment Period, please refer to the section of Data Roaming Pass Monthly Plan (Auto-roll as No Contract Period right after Commitment Period) For service terms and condition related to the Free-To-Go Period, please refer to the section of No Contract Period Data Roaming Pass Monthly Plan (after Commitment Period) The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Pass service and subscribe to the Service for a commitment period of 24, 30 or 36 months ("Commitment Period"). Monthly fee HK$29 package includes: 20 days roaming passeswith 24 months commitment; 25 days roaming passes with 30 months commitment; 30 days roaming passeswith 36 months commitment. Monthly fee HK$39 package includes: 30 days roaming passeswith 24 months commitment; 38 days roaming passes with 30 months commitment; 45 days roaming passeswith 36 months commitment. Monthly fee HK$49 package includes: 40 days roaming passeswith 24 months commitment; 50 days roaming passes with 30 months commitment; 60 days roaming passeswith 36 months commitment. Monthly fee HK$69 package includes: 40 days roaming passeswith 24 months commitment; 50 days roaming passes with 30 months commitment; 60 days roaming passeswith 36 months commitment. If customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Pass Monthly Plan, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”. The Day Passes shall only be valid within the Commitment Period unless they are otherwise extended in accordance with Clause 6 hereof. Upon expiry of the Commitment Period and unless you indicate to us otherwise by calling our hotline at 28881010 [at least 30 days ] before the end of the Commitment Period, the Service will be automatically rolled over into the [No Contract Period Data Roaming Pass Monthly Plan] (the “Free-to-Go Package”) on a monthly basis in accordance with the terms and conditions of the No Contract Period Package (https://1010.com.hk/e/datapass); We will charge the customer the original monthly fee (as in the Commitment Period) or the latest prevailing monthly fee per month for the No Contract Period Package until you terminate it by giving 30-day prior notice by calling our hotline at 28881010 ; and If the Service is rolled over into the No Contract Period Package in accordance with Clause 5 of, the validity of the Data Roaming Passes accrued during the Commitment Period of the Service (the “Initial Data Roaming Passes”) will be extended for one time for up to 12 months from its original expiry dates until the termination of the No Contract Period Package. By way of example, if your Initial Data Roaming Passes are due to expire on 31 December 2022, the new expiry date of your Initial Data Roaming` Passes will be (i) 31 December 2023 or (ii) the date the Free-to-Go Package is effectively terminated (whichever is earlier). If customer with other Data Roaming Pass, the one with earlier validity end date will take priority when data roaming usage is deducted. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan The Service applicable to Data Roaming Pass (charges: HK$38- HK$178 per day). Applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service. The Data Roaming Pass included in the Service will be charged extra fees (additional charge: $28 per day) once being activated in designated destinations and one Data Roaming Pass entitled in the Data Roaming Pass Monthly Plan will be deducted, applicable to Roaming Zone C: Austria, Canada, Denmark, France, Germany, Gibraltar, Guam, Guernsey, Hawaii, Ireland, Italy, Jersey, Liechtenstein, Netherlands, Portugal, Puerto Rico, Rota, Saipan, Spain, State of Vatican City, Sweden, Switzerland, Tinian, United Kingdom, United States, US Virgin Islands Unless otherwise specified, Data Roaming Pass activation mode is default as automatic activation. Unless otherwise specified, when you confirm the use of Data Roaming Pass in the above destinations, you understand and agree that we will automatically charge at $28 per day and activate the new Data Roaming Pass at the end of the Data Roaming Pass until you leave that roaming destination. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, Data Roaming Pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https://1010.com.hk/e/datapass 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.

No Contract Period Data Roaming Pass Monthly Plan (after Commitment Period)
The Service is subject to the Special Terms and Conditions for the Data Roaming Pass. Please visit https://1010.com.hk/e/datapass for details. The Service is available to selected personal account customers of 1O1O who have activated IDD, roaming service, Data Roaming Pass service and subscribe to the Service for a commitment period of 24, 30 or 36 months ("Commitment Period"). If customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Pass Monthly Plan, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”. The Service is available as a continued Free-To-Go subscription auto-roll after the Commitment Period from the designated Contracted Data Roaming Pass Monthly Plan. The Data Roaming Passes will be credited during the first of every 3 month (according to the tariff schedule) and shall have 12 month validity from the date of provisioning. Monthly fee HK$29 package will credit 2 days roaming passesduring the first of every 3 month (according to the tariff schedule) after commitment period. Monthly fee HK$39 package will credit 3 days roaming passesduring the first of every 3 month (according to the tariff schedule) after commitment period. Monthly fee HK$49 package will credit 4 days roaming passesduring the first of every 3 month (according to the tariff schedule) after commitment period. Monthly fee HK$69 package will credit 4 days roaming passesduring the first of every 3 month (according to the tariff schedule) after commitment period. Customer can terminate the No Contract Period subscription by giving at least 30 days advance notice during the No Contract Period subscription period or [at least 30 days ] before the end of the Commitment Period. If customer with other Data Roaming Pass, the one with earlier validity end date will take priority when data roaming usage is deducted. If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan. The Service applicable to Data Roaming Pass (charges: HK$38- HK$178 per day). Applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service. The Data Roaming Pass included in the Service will be charged extra fees (additional charge: $28 per day) once being activated in designated destinations and one Data Roaming Pass entitled in the Data Roaming Pass Monthly Plan will be deducted, applicable to Roaming Zone C: Austria, Canada, Denmark, France, Germany, Gibraltar, Guam, Guernsey, Hawaii, Ireland, Italy, Jersey, Liechtenstein, Netherlands, Portugal, Puerto Rico, Rota, Saipan, Spain, State of Vatican City, Sweden, Switzerland, Tinian, United Kingdom, United States, US Virgin Islands Unless otherwise specified, Data Roaming Pass activation mode is default as automatic activation. Unless otherwise specified, when you confirm the use of Data Roaming Pass in the above destinations, you understand and agree that we will automatically charge at $28 per day and activate the new Data Roaming Pass at the end of the Data Roaming Pass until you leave that roaming destination. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, Data Roaming Pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https://1010.com.hk/e/datapass 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network. Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services. Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture. If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.

Purchased Data Roaming Pass
Data Roaming Pass Package – Mainland China & Macau 14 passes provides 14 Data Roaming Pass applicable to mainland China and Macau only. Data Roaming Pass Package – Europe 32 Destinations 10 / 14 passes provides 10 / 14 data roaming passes applicable to Austria, Belgium, Croatia, Czech, Denmark, Estonia, Finland, Aland Island, France, Germany, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherland, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK and State of Vatican City only. Data Roaming Pass Package – Europe, Africa & Middle East 46 Destinations 10 / 14 passes provides 10 / 14 data roaming passes applicable to Austria, Belgium, Bosnia, Bulgaria, Croatia, Czech, Denmark, Egypt, Estonia, Finland, Aland Island, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Netherland, Norway, Palestine, Poland, Portugal, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, UK and State of Vatican City only. Data Roaming Pass Package – USA & Canada 10 / 14 passes provides 10 / 14 Data Roaming Pass applicable to USA, Canada, Guam, U.S. Virgin Islands and Puerto Rico only. Data Roaming Pass Package – Asia 3/7/14 passes provides 3/7/14 Data Roaming passes applicable to Mainland China, Macau, Taiwan, Singapore, Malaysia, Thailand, Japan, South Korea, Vietnam, Australia and New Zealand. Data Roaming Pass Package is available to selected personal account 1O1O customers who have activated IDD & Roaming service and activated Data Roaming Pass service. It is subject to the Special Terms and Conditions for the Data Roaming Pass, please visit https://1010.com.hk/e/datapass for details. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Data Roaming Pass Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”. Data Roaming Pass Package applicable to Data Roaming Pass and applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, Bit Torrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service. Data Roaming Pass Packages can only be subscribed in Hong Kong. Data Roaming Pass Packages remains valid for 3 months (“Validity Period”). All remaining entitlement will be forfeited upon expiry of Validity Period and prevailing roaming rates will apply. During the Validity Period of the Data Roaming Pass Packages, after the customer has used up the data roaming pass, the subsequent charge for each pay-as-you-go Data Roaming Pass as follows: Roaming Zone A/B: $28 per pass; Roaming Zone C: $69 per pass. Data Roaming Pass is charged on a per SIM card, per day, per applicable data roaming pass destination. A day means 24 hour after first data roaming usage at the applicable data roaming pass destination. Unless otherwise specified, when you confirm the use of Data Roaming Pass in the roaming destinations, you understand and agree that we will automatically activate the new Data Roaming Pass at the end of the Data Roaming Pass until you leave that roaming destination. Destinations of Roaming Zone: Roaming Zone A: Mainland China and Macau Roaming Zone B: Australia, Cambodia, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam Roaming Zone C: Austria, Canada, Denmark, France, Germany, Guam, Guernsey, Ireland, Isle of Man, Italy, Jersey, Liechtenstein, Netherland, Portugal, Puerto Rico, Spain, Sweden, Switzerland, UK, USA, US Virgin Island and State of Vatican City Upon expiry of Validity Period, the subsequent charges will be charged according to the then-current rate of Data Roaming Pass. For details, please visit https://1010.com.hk/e/5g_roaming_table/index.jsp Upon customers subscribe to Data Roaming Pass Package, CSL Mobile Limited (“CSL”) will send them a Short-Message-Service (“SMS”) to confirm the activation of Data Roaming Pass Package and advise the customers that they could set up the roaming preference for their data roaming needs via the 1O1O service app. If customer with Data Roaming Pass Package and other Data Roaming Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted. Unless otherwise specified, Data Roaming Pass Package cannot be used in conjunction with any other discount, offer or promotion and is neither non-transferable nor exchangeable for cash or other products/services. Unless otherwise specified, Data Roaming Pass activation mode is default as automatic activation. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network service. Customer must register and activate IDD, roaming service, data roaming pass, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https://1010.com.hk/e/5g_roaming_table/index.jsp 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network. Customers who terminate their mobile service accounts before expiry of Validity Period shall be deemed to have forfeited any such entitlement, and CSL shall not be responsible for any such forfeiture. CSL reserves the right to terminate or amend these offers and terms and conditions at any time without notice. In case of any dispute, the decision of CSL is final. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.

Data Roaming Pass Special Terms and Conditions for the Data Roaming Pass (“Service”) by CSL Mobile Limited (“we/ our”)
The service consists of three types of data roaming services: i) Data Roaming Pass, ii) Premium Data Roaming Pass and iii) Top-up Pass. Data Roaming Pass which is charged from $38-$178, divides applicable destinations into Macau (Zone M), Mainland China (Zone A), Major destinations in APAC (Zone B), Major destinations in Europe & US (Zone C) and Other data roaming pass destinations (Zone D), on a per SIM card, per day, per applicable data roaming pass destination. A day means 24 hour after first data roaming usage at the applicable data roaming pass destination. Unless otherwise specified, when you confirm the use of Data Roaming Pass in the roaming destinations, you understand and agree that we will automatically activate the new Data Roaming Pass at the end of the Data Roaming Pass until you leave that roaming destination. We will deduct the purchased Data Roaming Pass (if any) according to the region you are in or charge according to the destination. For the coverage and charges of data roaming pass details, please visit https://1010.com.hk/e/datapass. Premium Data Roaming Pass which is charged from $58-$198, divides applicable destinations into Macau (Zone M), Mainland China (Zone A), Major destinations in APAC (Zone B), Major destinations in Europe & US (Zone C) and Other data roaming pass destinations (Zone D), on a per SIM card, per day, per applicable data roaming pass destination. A day means 24 hour after first data roaming usage at the applicable data roaming pass destination. Unless otherwise specified, when you confirm the use of Data Roaming Pass in the roaming destinations, you understand and agree that we will automatically activate the new Data Roaming Pass at the end of the Data Roaming Pass until you leave that roaming destination. We will deduct the purchased Data Roaming Pass (if any) according to the region you are in or charge according to the destination. For the coverage and charges of data roaming pass details, please call our customer service hotline at 2888 1010. Top-up Pass, which divides destinations not applicable to Data Roaming Pass into Non data roaming pass destinations (Zone E) and Maritime / Satellite Roaming (Zone F), is charged on a per SIM card, per zone basis which the mobile data roaming service will be valid for 14 days after starting to use the data roaming service and customer needs to top-up and pay for additional Top-up Pass fee in order to continue the mobile data roaming service from Applicable Destinations. For the coverage and charges of Top-up Pass, please visit https://1010.com.hk/e/datapass. “STD” stands for Specified Time Difference and is the time difference between Hong Kong and the Data Roaming Pass Applicable Roaming Destinations of the Service with reference to “Coordinated Universal Time” (UTC) standard. For those Data Roaming Pass Applicable Roaming Destinations that have multiple UTC, time zones and/or observe daylight saving, only one STD will apply as set out on our website. For STD, please visit www.1010.com.hk for details. The service of Data Roaming Pass (charges: $38-$178 per day) applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this service is 1GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service. The service of Premium Data Roaming Pass (charges: $58-$198 per day) applies to Mobile Data roaming usage such as Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream) or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this service is 2GB per day, after which the data transmission speed will be capped at 512kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service. This Service is only available to selected Personal Account customers. By subscribing to the Service, you understand and agree that you may only use the Services via the Applicable Roaming Operators of the selected Applicable Roaming Destinations as set out above or as from time to time updated on our website at www.1010.com.hk. You understand and agree that once you have subscribed to the Service, we will base on your preference when you use the Roaming Service at the Roaming Destinations, we will send the respective SMS to you whenever applicable. If the Data Roaming Pass and the Top-up Pass are selected simultaneously covering the same Zones, the Data Roaming Pass will take priority in deduction of data roaming usage. If you use Mobile Data roaming in any Non-Applicable Data Roaming Pass Destinations (Zone E or Zone F) or with non-Applicable Data Roaming Pass Operators, you will be charged the rate as per Top-up Pass and the charging unit is charged at per MB basis. 5G Data Roaming Service: 5G Data Roaming Service is only applicable to 1O1O 5G service plan customers or 1O1O service plan customers who are enabled to access to 1O1O 5G network services. Customer must register and activate IDD, Roaming and Data Roaming Pass service, and use designated compatible 5G device with specified system version in order to use 5G roaming in designated areas with designated networks. For details, please visit https://1010.com.hk/e/datapass 5G Data Roaming service may not completely cover all locations within the periphery, depending on performance of 5G networks run by local operators. Roaming service will automatically switch to 4G LTE, or other technologies, in locations not covered by a 5G network. You understand and agree that once you have subscribed to the Service, you must pay the fee upon your use of Mobile Data roaming at the Applicable Roaming Destinations or Non-Applicable Roaming Destinations. While you are roaming in an Applicable Roaming Destination, there may be situations (eg: over spilling of radio signals from a destination geographically located near the Applicable Roaming Destination) where you may be automatically switched to roam on a different destination’s network with stronger radio signal (“Other Network”). The actual experience of the Service will be affected depending on where you roam and the roaming operator you roam with. We reserve the right to change the Service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision. The Service is subject to the terms and conditions of our Mobile Service Agreement and the terms and conditions of any third party suppliers.

On-Air's airline
Air Côte d’Ivoire	Qatar Airways
Air Sénéga	Rwandair
EgyptAir	Saudia
Emirates	Singapore Airlines
Etihad Airways	SriLankan Airlines
KUWAIT AIRWAYS	Uganda Airlines
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