Skip to main content
Home
 
  • What's New
    • What's Hot
    • 1O1O HOME
    • Handset
    • iPhone 16 Series
    • iPhone for Life
    • Samsung Galaxy S25 Series | Available NOW
    • Nothing series | Available NOW
    • Sony Xperia Series | Entertainment privileges
    • Smart Gadget
    • Samsung Galaxy Z Fold6 & Flip6 ｜Available NOW
    • Latest Apple Watch
    • Apple Watch Payment-by-installments Program
    • MacBook series
    • iPad Series
    • iPad installment programme | Super Low Monthly Installation for iPad series
    • Samsung Smart TV privilege
    • PlayStation®5
    • Service & Privilege
    • Enhanced 1O1O China HK 1-Card-2-Number service
  • Handset & Device
    • Handset & Gadget
    • Trade-in Price List
    • HOTTEST Handset Promotion
    • ProTech+ MultiShield
  • Service Plan
    • 5G Service Plan
    • 5G Prestige
    • Other Service Plan
    • 1O1O 5G & NETVIGATOR F5G-A Prestige Service
    • C-level Data Roaming 5G Prestige Service
    • Asia Pacific 5G Prestige Service
    • China-HK-Macau 5G Prestige Service
    • 4.5G Service Plan
    • 4.5G Prestige Multi-User Service
    • 4.5G Prestige
  • Value-added Services
    • 5G VAS
    • MOOV 24 bit Music Service
    • HKT Extended Warranty
    • Solutions
    • Restart Service
    • Anti-fraud Specialists
    • Surfshark ONE Internet Security Solution
    • Network Security
    • Forghetti Password Management Service
    • NFC Mobile Payment Service
    • 1O1O Direct Carrier Billing Service
    • Google Play Direct Carrier Billing
    • Norton Family
    • Blacknut cloud gaming service
    • Parental Control
    • Apps
    • AR Lens
    • csl Wi-Fi
    • Music
    • MOOV Monthly Package
    • Game
    • Mobile TV Service
    • Netflix
    • Now Player Junior Service
    • Viu Premium Service
    • iQIYI
    • Communication
    • VoLTE Voice Call Service
    • eSIM
    • ''KingKing'' voice roaming service
    • WeChat Unlimited Data Package
    • 86-Easy
    • Call Filtering Service
    • SMS
    • Wi-Fi Calling Service
    • Visual Voicemail Service
    • Other VAS Packages
    • XBOX
    • Xbox Game Pass Ultimate
    • Microsoft 365 Plan
    • Preface TechBites
  • Network
  • Enterprise
  • Data Roaming
    • We are just a phone call away
    • Roaming Call Management Package
    • Emergency Delivery Service
    • 24 Hours Customer Service Hotline
    • We can help you to trim your costs
    • Enhanced 1O1O China HK 1-Card-2-Number service
    • Data Roaming
    • Data Roaming Pass
    • First In-Flight Data Roaming Pass for aircraft data roaming in Hong Kong
    • Call Macau Home Pass
    • VoLTE Roaming
    • ''KingKing'' Voice Roaming Service
    • Roaming Tips
    • Calling Overseas
    • IDD 001
    • Make International Video Calls
    • Send Short Messages
    • IDD 0060
    • IDD 1678
  • 1O1O Customers
    • Privileges
    • 1O1O Customers special privileges
    • 171010 Personal Assistant Services
    • Mitsui multiple shopping privileges
    • Golf Privileges
    • Car Privileges
    • Lantau Island Driving Tour
    • Enlightenment
    • 1O1O Professional Handset Care Service
    • Gift Card
    • Happenings at 1O1O
    • Support
    • 1O1O app
    • My Mobile Bill
    • Apply for e-Bill Service
    • Payment Methods
    • Apply for / Change of Service
Customer Service Hotline:

2888 1010

1O1O Product Hotline:

2988 1010

24-Hour Overseas Emergency Hotline:

+852 3477 4088

(Only for 1O1O mobile number call the Overseas Emergency Hotline, the roaming charges are waived)
About 1O1O

About us

Careers

Help and support

Contact us

Useful information

Follow us

  • Facebook

  • Linkedin

  • YouTube

  • Instagram

Follow us
Facebook
Linkedin
YouTube
Instagram
Download App

App Store

Google Play

AppGallery

 

Website Terms of Use | Privacy Statement | Acceptable Use Policies | Fair Usage Policy | Terms & Conditions |
Non-discrimination and Non-harassment Statement | Special Conditions | Regulatory Notices | QoS Measures |
Industry Code of Practice/Scheme | Customer Service Charter
DPMS Category A Registrant (Registration No. A-B-24-11-08337 / A-B-24-11-08384 )
  Copyright CSL Mobile Limited. All rights reserved.

 
  • What's New
    • What's Hot
    • 1O1O HOME
    • Handset
    • iPhone 16 Series
    • iPhone for Life
    • Samsung Galaxy S25 Series | Available NOW
    • Samsung Galaxy Z Fold6 & Flip6 ｜Available NOW
    • Nothing series | Available NOW
    • Sony Xperia Series | Entertainment privileges
    • Smart Gadget
    • Latest Apple Watch
    • Apple Watch Payment-by-installments Program
    • MacBook series
    • iPad Series
    • iPad installment programme | Super Low Monthly Installation for iPad series
    • Samsung Smart TV privilege
    • PlayStation®5
    • PlayStation®VR2
    • Service & Privilege
    • Enhanced 1O1O China HK 1-Card-2-Number service
  • Handset & Device
    • Handset & Gadget
    • Trade-in Price List
    • HOTTEST Handset Promotion
    • ProTech+ MultiShield
  • Service Plan
    • 5G Service Plan
    • 5G Prestige
    • Other Service Plan
    • 1O1O 5G & NETVIGATOR F5G-A Prestige Service
    • C-level Data Roaming 5G Prestige Service
    • Asia Pacific 5G Prestige Service
    • China-HK-Macau 5G Prestige Service
    • 4.5G Service Plan
    • 4.5G Prestige Multi-User Service
    • 4.5G Prestige
  • Value-added Services
    • 5G VAS
    • MOOV 24 bit Music Service
    • HKT Extended Warranty
    • Solutions
    • Restart Service
    • Anti-fraud Specialists
    • Surfshark ONE Internet Security Solution
    • Network Security
    • Forghetti Password Management Service
    • NFC Mobile Payment Service
    • 1O1O Direct Carrier Billing Service
    • Google Play Direct Carrier Billing
    • Norton Family
    • Blacknut cloud gaming service
    • Parental Control
    • Apps
    • AR Lens
    • csl Wi-Fi
    • Music
    • MOOV Monthly Package
    • Game
    • Mobile TV Service
    • Netflix
    • Now Player Junior Service
    • Viu Premium Service
    • iQIYI
    • Communication
    • VoLTE Voice Call Service
    • eSIM
    • ''KingKing'' voice roaming service
    • WeChat Unlimited Data Package
    • 86-Easy
    • Call Filtering Service
    • SMS
    • Wi-Fi Calling Service
    • Visual Voicemail Service
    • Other VAS Packages
    • XBOX
    • Xbox Game Pass Ultimate
    • Microsoft 365 Plan
    • Preface TechBites
  • Network
  • Enterprise
  • Data Roaming
    • We are just a phone call away
    • Roaming Call Management Package
    • Emergency Delivery Service
    • 24 Hours Customer Service Hotline
    • We can help you to trim your costs
    • Enhanced 1O1O China HK 1-Card-2-Number service
    • Data Roaming
    • Data Roaming Pass
    • First In-Flight Data Roaming Pass for aircraft data roaming in Hong Kong
    • Call Macau Home Pass
    • VoLTE Roaming
    • ''KingKing'' Voice Roaming Service
    • Roaming Tips
    • Calling Overseas
    • IDD 001
    • Make International Video Calls
    • Send Short Messages
    • IDD 0060
    • IDD 1678
  • 1O1O Customers
    • Privileges
    • 1O1O Customers special privileges
    • 171010 Personal Assistant Services
    • Mitsui multiple shopping privileges
    • Golf Privileges
    • Car Privileges
    • Lantau Island Driving Tour
    • Enlightenment
    • 1O1O Professional Handset Care Service
    • Gift Card
    • Happenings at 1O1O
    • Support
    • 1O1O app
    • My Mobile Bill
    • Apply for e-Bill Service
    • Payment Methods
    • Apply for / Change of Service