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Value-added Service Guide

A quick reference guide for managing your essential services and features with simple shortcodes.

Voicemail

Set up / Listen to messages from your phone

*
988

Listen from another phone

9886 6622

Listen from overseas

+
852
9886 6622

Call Forwarding

Set all call forwarding

*
*
21
*
No.
#

Set all to voicemail

*
*
21
*
19
No.
#

Cancel all forwarding

#
#
21
#

Check status

*
#
21
#

Conditional Call Forwarding

Set on busy/rejected

*
*
67
*
No.
#

Cancel on busy/rejected

#
#
67
#

Set on no answer

*
*
61
*
No.
#

Cancel on no answer

#
#
61
#

Set on unreachable

*
*
62
*
No.
#

Cancel on unreachable

#
#
62
#

Call Management & Privacy

Activate/Deactivate Do Not Disturb

*
136
#

Add to Do Not Disturb list

*
136
*
1
*
No.
#

Remove from Do Not Disturb list

*
136
*
1
#
No.
#

Activate/Deactivate SMS Save

*
119
*
7
#

Activate/Deactivate SMS Forward

*
119
*
1
*
No.
#

Call Waiting Setup/Cancel

*
43
#
#
43
#

3-Way Conferencing

2
(Hold)
No.
3
(Merge)

Roaming Services

Roaming Call Handling (HK Ringback Tone)

*
136
*
9
#

Roaming Call Handling (Overseas Ringback Tone)

*
136
*
9
#

Apply for Roaming Day Pass

*
136
*
*
1
#

Cancel Roaming Day Pass

*
136
*
*
2
#

Check Roaming Day Pass Status

*
136
*
*
3
#

Other Features

Call Waiting

When you are in a call, a third party calling you will hear a beep. You can temporarily stop the current call to answer the new call, or continue the previous call after the third party hangs up.

Setup

*
43
#

Cancel

#
#
43
#

Answer third-party call:

2

Continue original call:

1

End current call:

1

3-Way Conferencing

You can talk with up to 5 people at the same time. If you're on a call with A and want to call B to join:

1. Press

2
to hold the current call.

2. Dial

B's No.
to add to the call.

3. Press

3
to merge the calls.
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