Contact Us
1O1O is always providing ways to make your life simpler. One way is to offer a variety of channels. Whether you've got questions, concerns or just general comments, we look forward to hearing from you!

General Customer Service Hotline : 2888 1010
1O1O Product Hotline: 2988 1010

Post
GPO Box 9872 Hong Kong

E-mail
For e-mail enquiry, please click here

Business Customer Hotline : 2304 1010

In the best interests of minimizing COVID-19 contagion among our employees and customers, the following 1O1O Center will close temporarily until further notice:
 
  • Airport Center (Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport)
 
1O1O Center
District
Address
Business Hours
Tel / Fax
Service Provided
Mon
~
Sat
Sun
/
PH
Central Ground Floor, 52-54 Wellington Street, Central, Hong Kong
(near Yung Kee Restaurant)
09:00
~
21:00
10:30
~
20:00
Tel.:
2918 1010
Fax.:
2869 8808
Causeway Bay Shop A G/F Kwong On Building 8-14 Yee Wo Street Causeway Bay, Hong Kong
10:00
~
22:00
10:30
~
21:30
Tel.:
6372 1010
Fax.:
2735 1010
 
   
Wan Chai Shop 7, Ground Floor, Tai Yau Plaza,181 Johnston Road, Wan Chai, Hong Kong
(100 metre from a left turn at MTR Wan Chai Station Exit A3)
10:30
~
21:00
10:30
~
21:00
Tel.:
2591 1010
Fax.:
2587 1010
 
Tsim Sha Tsui Shop 4012-4, Level 4, Gateway Arcade, Harbour City, Tsim Sha Tsui
11:00
~
20:30
11:00
~
20:30
Tel.:
3417 1010
Fax.:
2888 2879
Tsim Sha Tsui Shop 328 & 330, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon
11:00
~
21:00
11:00
~
21:00
Tel.:
2307 1010
Fax.:
2416 0711
Tsim Sha Tsui Shop 10-11 (G/F) & Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon
09:30
~
21:00
10:30
~
20:00
Tel.:
2910 1010
Fax.:
2317 0909
Mongkok Shops Nos. G8 and G9, Ground Floor, CTMA Centre, No. 1N Sai Yeung Choi Street South, Kowloon
10:30
~
22:00
10:30
~
22:00
Tel.:
2487 1010
Fax.:
3188 9222
 
   
Kowloon Bay Shop Unit G17, Telford Plaza 1, Kowloon Bay, Kowloon
11:00
~
21:00
11:00
~
21:00
Tel:
2295 1010
Fax:
2203 4682
 
Shatin Shop 616, Level 6, New Town Plaza Phase I, Shatin, New Territories
11:00
~
21:30
11:00
~
21:30
Tel.:
2604 1010
Fax.:
2604 1910
 
Tsuen Wan Shop 1A and 1B on G/F Mutual House, No.26-40 Chung On Street, Tsuen Wan, New Territories
(Opposite to Tsuen Wan Market)
10:30
~
21:30
10:30
~
21:30
Tel.:
3145 1010
Fax.:
2419 1010
 
Tuen Mun Shop G127, G/F, Tuen Mun Town Plaza Phase 1, Tuen Mun, New Territories
11:00
~
21:00
11:00
~
21:00
Tel.:
2109 1010
Fax.:
2696 2010
   
Yuen Long Shop A318-A319, Level 3, YOHO MALL, Phase 2, 8-9 Long Yat Road & 9 Yuen Lung Street, Yuen Long, New Territories

 

11:00
~
21:00
11:00
~
21:00
Tel:
2436 1010
Fax:
2439 1010


 

   
Airport Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport, New Territories
07:00
~
20:30
07:00
~
20:30
Tel.:
2261 0818
Fax.:
2261 0833
 
Sales / Trade-in Change of Services Repair
Bill Payment Rental Service Business Customer Counter
"io.t by HKT" Concept Store
District
Address
Business Hours
Tel / Fax
Service Provided
Mon
~
Thur
Fri~
Sun / PH
Tsim Sha Tsui Shop 2001A, Level 2, Elements, No.1 Austin Road West, Kowloon
11:00
~
21:00
11:00
~
21:00
Tel.:
2888 8233
Fax.:
2888 8186
   
Sales / Trade-in Change of Services Repair
Bill Payment Business Customer Counter