Simple, easy, private & Self-service
New AI TradeIn plus service

Get a preliminary evaluation for your old handset
to find out more about the trade-in offer

Complete the trade-in process in four simple steps at
designated 1O1O Center and csl shop outlets:


Step 1:

Download the AI TradeIn plus app

Step 2:

Place your handset in the AI TradeIn plus machine for evaluation

Step 3:

Confirm acceptance of the estimated amount

Step 4:

After trading-in your phone, select your preferred method of receiving payment:

1. Bill-payment reward (only for registered 1O1O/csl customers service plan)
2. eCoupon

Install the AI TradeIn plus app now to make use of the service
at designated csl shop or 1O1O Center outlets.

Designated outlets include:
  • Tsim Sha Tsui 1O1O Center: Shop 10-11 (G/F) & Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon
  • Causeway Bay csl shop: Shop 1 & 2 G/F, 1/F & 2/F, No.22 Yee Wo Street, Causeway Bay, Hong Kong
  • HKT Shop : Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South, Mongkok, Kowloon
  • Tuen Mun csl shop: Shop G128, G/F, Tuen Mun Town Plaza Phase 1
  • io.t by HKT concept store: Shop 2001A, Level 2, ELEMENTS, 1 Austin Road West, Tsim Sha Tsui, Kowloon