We understand your needs as a motorist, because we are also road users. Luxury privileges are on offer to 1O1O motorists and amount to a unique everyday road-user experience.

 
 
1O1O Motoring Support#
24-HOUR MOTORING SUPPORT HOTLINE 2816 1010
 
  • Immediate 1O1O towing assistance
  • Tyre-change and jump-start service
  • You can also choose to pay via your mobile bill
  • Real-time support plus helpful information such as directions to the nearest parking lot or petrol station
Emergency tow service rate
 
* Content available in Chinese only
 
Exclusive Offers from Shell

1O1O customers can enjoy multiple car care & fuel benefit rewards from Shell

 
With HK$158/month* only
 
  • Auto Car Wash on 12 occasions
    (valued at HK$1,800)
  • Lubricant Oil Change Package on 2 occasions
    (valued at HK$1,774)
  • Shell Fuel Voucher HK$1,000
OR
  • Auto Car Wash on 24 occasions
    (valued at HK$3,600)
  • Shell Fuel Voucher HK$1,000
 
 
 
Enjoy a HK$2.1 / liter instant gasoline discount and Bonus Point. Total offer adds up to HK$2.7 off every liter^.
 

Call the 1O1O Product Hotline on 2988 1010
or visit a 1O1O Center for details.

1O1O Motoring Support’s (“this offer”) Terms and Conditions:
  1. All 1O1O customers can enjoy this offer.
  2. Unless otherwise specified, this offer cannot be used in conjunction with other discounts, offers, or promotions and are non-transferable or non-exchangeable for cash or other products.
  3. 1O1O is not the provider of the above product(s)/service(s) and make no representation and guarantee as to the quality of the above item you receive from the Supplier and accept no liability for any loss or matters arising from or in relation to the same.
  4. In the event of dispute, we and the participated merchants’ decision shall be final and binding.
  5. We reserve the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice.
  6. This offer cannot be utilized in conjunction with the Club Points offer as part of a handset connection service plan.
  7. Terms and conditions apply.
Applicable only to personal account customers.
# The promotion period runs until further notice.
 
Exclusive offers from Shell’s Terms and Conditions:
  1. Customers will receive the offer only after the 1O1O service plan has been activated.
  2. Customers with tenure at 1O1O of less than 12 months are required to prepay nine months monthly fee of this value-added service . This prepayment will be rebated to the customer over nine months. The monthly fee will be collected starting from the 10th month of the value-added service plan.
  3. 1O1O is not the provider of the above product(s)/service(s) and make no representation and guarantee as to the quality of the above item you receive from the Supplier and accept no liability for any loss or matters arising from or in relation to the same.
  4. The offer cannot be used in conjunction with any other discount, promotion or offer, and is not transferable nor exchangeable for cash or other products.
  5. Suggested retail prices are for reference only and subject to change without notice.
  6. If a customer wants to terminate his/her subscription within the commitment period, he/she must give 1O1O at least 30 days’ written notice and will be required to pay an early termination charge, which is the total monthly fee for the remaining months of the commitment period, plus the value of the gift.
  7. Terms & Conditions apply.
  8. 1O1O reserves the right to terminate or change these Terms & Conditions at any time without notice.
  9. The Club’s offer is provided by Club HKT Limited. For details of its membership offers and terms and conditions, please visit www.theclub.com.hk/tnc. The content are subject to change without prior notice.
  10. In the event of dispute, CSL Mobile Limited, Shell and Club HKT Limited reserve the right of final determination.
  11. If there is any inconsistent or conflict between the English and Chinese versions of these terms and conditions, the English version shall prevail.
  12. The picture above is for reference only.
* Must agree to a commitment period of not less than 24 months.
^ A member spending HK$4,000 on fuel can earn 4,000 points using Shell Bonus Card, then redeem a HK$150 fuel voucher at Shellsmart.com, plus HK$2.1/liter instant discount on gasoline, adds up to HK$2.7/liter off.