This travel insurance provides comprehensive travel protection for leisure and business trips including Medical Expenses, Worldwide Emergency Services, Personal Accident, Major Burns, Personal Money, Baggage, Personal Liability, Travel Delay, Cancellation and Curtailment of Trip no matter where you are.

 

 

Click to claim

No more complicated claim forms for travel delay or baggage/travel bag damage. Click-to-claim feature
makes claiming hassle-free.

Greater Flexibility

Enjoy flexible choice of number of days for travel insurance protection within the relevant effective period for yourself and for family and friends traveling with you.

Amateur Sports Cover4

This travel insurance covers amateur sports activities during the journey, from bungee jumping, scuba diving to even skiing and snowboarding. If you consider yourself impromptu, we are a perfect match!

Worldwide support5

When things go wrong, it's important to have the right support. 24-hour worldwide emergency medical evacuation and repatriation after treatment.

Trip Cancellation and Curtailment

Up to HK$50,000 unused travel and accommodation expenses which are not recoverable (including overseas local tour packages or admission tickets to any major sporting event, concert or theme park etc.)

Extra Benefits for Black Alert and Red Alert Under the Outbound Travel Alert System

Up to HK$25,000 and HK$12,500 respectively

Notes:

  1. The Amateur Dangerous Sports And Activities Extension under Personal Accident Section and Medical Expenses Section will not be available to those Insured Persons who are over 70 years of age and other exclusions apply.
  2. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Hong Kong.

 

 

 

 

How to activate and redeem

free iTravel Plus Travel Insurance

 

 

  1. Customer will be issued a confirmation SMS from HKT Care within 3 days after activating the designated service plans or value-added service plans

  2. Click the link in the SMS and access to HKT Care website, activate the package with the “activation code”

  3. Register as the Primary Insured Person to complete the activation

  4. To redeem travel insurance before the trip:
    Provide the travel period and traveler details including travel companion(s) (if applicable)

  5. Confirm application details to redeem the Travel Insurance

 

 

 

Notes:
 
"iTravel Plus Single Trip" travel insurance protection terms & conditions

*The promotion is only applicable to eligible 1O1O/CSL individual customers who (a) subscribe to or re-new the designated i) C-Level Data Roaming Service Plan or ii) Data Roaming related Value-Added-Service of 24 or 36 months (as the case may be) as designated by 1O1O/CSL, (b) are aged 18 or above and (c) are holders of valid Hong Kong Special Administrative Region Identity Card (“Eligible Customers’)].

Notes:
  1. "iTravel Plus Single Trip" travel insurance protection (“Travel Insurance”) is subject to the relevant terms and conditions, and the free iTravel Plus Travel Insurance (“Package”) is subject to the Package terms and conditions. Please refer to the Policy Provision, Exclusion and Important Notes or call HKT Care Customer Service Hotline at 8209 0098 for details.
  2. "Effective Period" means the period of 24 or 36 months (as applicable) from the date of HKT Care sending confirmation SMS to the Customer. The giveaway day(s) refers to the number of free days (e.g. 7 days, 10 days or 30 days) under the promotion of 1O1O/CSL’s designated C-Level Data Roaming Service Plan or Data Roaming related Value-Add-Service (“Giveaway Days”). Customers must use the Package within the Effective Period. The Travel Insurance under the Package is underwritten and provided by MSIG Insurance (Hong Kong) Limited (MSIG).
  3. Upon registration of the Package, customers will receive a SMS and an email confirmation from HKT Care. Please follow the instructions to activate the Package and register as the primary insured person. Before travelling, customers are required to register each of their trips and provide the personal details of each traveler in order to enjoy the Package.
  4. The Amateur Dangerous Sports And Activities Extension under Personal Accident Section and Medical Expenses Section will not be available to those Insured Persons who are over 70 years of age and other exclusions apply.
  5. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Hong Kong. 

  6. In case of any discrepancies between the Chinese and English versions, the English version shall prevail.

 
*Disclaimer: Travel Insurance is underwritten and provided by MSIG Insurance (Hong Kong) Limited (“MSIG”) and is distributed and arranged by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being a registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474), acts as an appointed licensed insurance agent for MSIG. HKTIA acts as the insurance intermediary to arrange for the Travel Insurance and provide related services. HKT Care is a service brand operated by HKTIA. HKTIA’s role is limited to arranging certain insurance policies of HKTIA and HKTIA shall not be responsible for any matters in relation to the provision of such insurance products. The Travel Insurance is the product and obligations of MSIG and not HKTIA.

1O1O is a service brand operated by CSL Mobile Limited (“CSL”). CSL is the policyholder of this Travel Insurance and does not represent HKTIA. CSL is not an insurance company, agency, broker or intermediary and is not carrying on any insurance activities or other regulated activities (as defined in the Insurance Ordinance) in respect of the Travel Insurance or otherwise. CSL has no involvement in the provision, distribution or arrangement of the Travel Insurance.

The above information is intended as a general summary and indicative only. It is for reference only and is not an offer for subscription of any insurance product. For the full terms and conditions, benefits of the policy, key product risk and major exclusions of the policy, please refer to policy provisions and relevant terms & conditions (“Policy Documents”), which shall prevail in case of inconsistency. You should not purchase the insurance products solely based on the above information. For details, please visit hktcare.com/en/iTravelPlus/csl/login or call 82080098 to contact HKT Care Customer Service

Any promotional offers or materials should be read in conjunction with the relevant Policy Documents. These promotional materials are not an insurance policy or a contract of insurance. All information in respect of the Travel Insurance is provided by MSIG. Any information in respect of the Insurance Products given herein is subject to Policy Documents. In the event of any inconsistencies between these promotional materials and the Policy Documents, the Policy Documents will prevail.

CSL and all other entities of the HKT Group (other than HKTIA) are not arranging for any contract of insurance or carrying on any insurance activities or other regulated activities (as defined in the Insurance Ordinance) in respect of the Travel Insurance or the Package. or CSL and all other entities of the HKT Group (other than HKTIA) are not the supplier or provider of the Travel Insurance, any insurance related services or the Package, do not represent HKT Care/HKTIA or MSIG, make no representations and warranties and accept no liability for any matters arising from, or in relation to, the same. For any enquiries in relation to the Travel Insurance and the Package, please contact Customer Service Hotline of HKTIA at 82090098 directly.